Temporary suspension of some Runa services
Investigating - This morning our monitoring systems detected suspicious activity on our platform. As a precaution we have disabled access to some services, including the ability to fulfil payouts.

We fully understand the impact this has on your program and apologise for the disruption to your services. Protecting your business an your customers is our top priority. We will restore service as soon as it is safe to do so.

More information will be shared as we learn more.
Nov 04, 2026 - 14:38 UTC
AirlineGift IT orders are failing
Investigating - We are currently investigating an issue causing some orders of AirlineGift IT (AGIFT-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 01, 2026 - 23:39 UTC
Cinépolis: Boleto Formatos diferenciados (JR, IMAX, 4DX,ScreenX de Lunes a Domingo) MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Cinépolis: Boleto Formatos diferenciados (JR, IMAX, 4DX,ScreenX de Lunes a Domingo) MX (CINEBO-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 18, 2026 - 15:28 UTC
Swensen's SG orders are failing
Investigating - We are currently investigating an issue causing some orders of Swensen's SG (SWENS-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 14, 2026 - 04:55 UTC
Roblox NZ orders are failing
Investigating - We are currently investigating an issue causing some orders of Roblox NZ (ROBLOX-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 13, 2026 - 12:00 UTC
Wejściówka 72H – Cityfit PL orders are failing
Investigating - We are currently investigating an issue causing some orders of Wejściówka 72H – Cityfit PL (WEJ-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 11, 2026 - 09:41 UTC
Cashi Walmart MX orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 11:34 UTC
Investigating - We are currently investigating an issue causing some orders of Cashi Walmart MX (CASHI-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 23, 2026 - 23:00 UTC
Xbox PL orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 09:30 UTC
Investigating - We are currently investigating an issue causing some orders of Xbox PL (MCXBOX-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 23, 2026 - 21:13 UTC
Razer Gold US orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 07:23 UTC
Investigating - We are currently investigating an issue causing some orders of Razer Gold US (RZGOLD-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:06 UTC
TANGS orders are failing
Investigating - We are currently investigating an issue causing some orders of TANGS (TANGS-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 04:13 UTC
Regal Cinemas US orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 04:10 UTC
Investigating - We are currently investigating an issue causing some orders of Regal Cinemas US (REGAL-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:19 UTC
Adidas CA orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 04:10 UTC
Investigating - We are currently investigating an issue causing some orders of Adidas CA (ADIDAS-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:16 UTC
ASSAÍ ATACADISTA BR orders are failing
Investigating - We are currently investigating an issue causing some orders of ASSAÍ ATACADISTA BR (ASSAI-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 04:10 UTC
ASSAÍ ATACADISTA BR orders are failing
Investigating - We are currently investigating an issue causing some orders of ASSAÍ ATACADISTA BR (ASSAI-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 04:10 UTC
Crate & Barrel CA orders are failing
Investigating - We are currently investigating an issue causing some orders of Crate & Barrel CA (CRATE-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 04:09 UTC
Apple SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Apple SE (APPLE-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 03:49 UTC
Roblox US orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 03:38 UTC
Investigating - We are currently investigating an issue causing some orders of Roblox US (ROBLOX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:01 UTC
Macy's US orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 03:24 UTC
Investigating - We are currently investigating an issue causing some orders of Macy's US (MACYS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:22 UTC
EA US orders are failing
Investigating - We are currently investigating an issue causing some orders of EA US (EA-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 02:51 UTC
Chedraui MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Chedraui MX (CHEDRA-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 02:44 UTC
Walmart US orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 02:40 UTC
Investigating - We are currently investigating an issue causing some orders of Walmart US (WMART-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:10 UTC
Target US orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 02:26 UTC
Investigating - We are currently investigating an issue causing some orders of Target US (TARGT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:19 UTC
Chevron and Texaco US orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 02:24 UTC
Investigating - We are currently investigating an issue causing some orders of Chevron and Texaco US (CHEVTX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:14 UTC
Foodpanda SG orders are failing
Investigating - We are currently investigating an issue causing some orders of Foodpanda SG (FPANDA-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 02:17 UTC
Macys US orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 01:50 UTC
Investigating - We are currently investigating an issue causing some orders of Macys US (MACTCB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:04 UTC
Sephora US orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 01:44 UTC
Investigating - We are currently investigating an issue causing some orders of Sephora US (SEPHRA-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:20 UTC
DoorDash CA orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 01:44 UTC
Investigating - We are currently investigating an issue causing some orders of DoorDash CA (DDASH-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 00:58 UTC
PlayStation Store US orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 01:43 UTC
Investigating - We are currently investigating an issue causing some orders of PlayStation Store US (SONY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:01 UTC
DoorDash US orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 01:41 UTC
Investigating - We are currently investigating an issue causing some orders of DoorDash US (DDASH-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:12 UTC
Winners CA orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 01:41 UTC
Investigating - We are currently investigating an issue causing some orders of Winners CA (WINNRS-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:21 UTC
Sephora CA orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 01:39 UTC
Investigating - We are currently investigating an issue causing some orders of Sephora CA (SEPH-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:07 UTC
Apple Gift Card orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 01:38 UTC
Investigating - We are currently investigating an issue causing some orders of Apple Gift Card (APPLE-H-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:20 UTC
Sam's Club US orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2026 - 01:36 UTC
Investigating - We are currently investigating an issue causing some orders of Sam's Club US (SAMSCL-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:20 UTC
Red Robin® US orders are failing
Investigating - We are currently investigating an issue causing some orders of Red Robin® US (REDROB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:21 UTC
Guess CA orders are failing
Investigating - We are currently investigating an issue causing some orders of Guess CA (GUESS-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 04, 2026 - 01:11 UTC
Sporting Life CA orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 03, 2026 - 18:28 UTC
Investigating - We are currently investigating an issue causing some orders of Sporting Life CA (SPRTNG-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 31, 2026 - 19:51 UTC
Sephora IT orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 03, 2026 - 17:52 UTC
Investigating - We are currently investigating an issue causing some orders of Sephora IT (SEPH-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 27, 2026 - 20:15 UTC
ASDA George orders are failing
Investigating - We are currently investigating an issue causing some orders of ASDA George (ASDGRG-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 03, 2026 - 10:53 UTC
GrabGifts SG orders are failing
Investigating - We are currently investigating an issue causing some orders of GrabGifts SG (GRABG-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 03, 2026 - 06:26 UTC
The Landing Group of Restaurants CA orders are failing
Investigating - We are currently investigating an issue causing some orders of The Landing Group of Restaurants CA (TLGOR-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 03, 2026 - 00:35 UTC
Hobbycraft UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Hobbycraft UK (HBCFT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 02, 2026 - 16:43 UTC
Frasers UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Frasers UK (FRAS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 02, 2026 - 11:37 UTC
Schuh Kids UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Schuh Kids UK (SCHKDS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 02, 2026 - 10:33 UTC
Answear PL orders are failing
Investigating - We are currently investigating an issue causing some orders of Answear PL (ANSWR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 02, 2026 - 01:40 UTC
Razer Gold CA orders are failing
Investigating - We are currently investigating an issue causing some orders of Razer Gold CA (RZRGLD-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 01, 2026 - 18:54 UTC
PlayStation Store CA orders are failing
Investigating - We are currently investigating an issue causing some orders of PlayStation Store CA (SONY-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 01, 2026 - 18:49 UTC
Evans Cycles UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Evans Cycles UK (CYCLE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 01, 2026 - 14:14 UTC
Frasers Group UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Frasers Group UK (FRSRS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 01, 2026 - 12:06 UTC
Sephora AU orders are failing
Investigating - We are currently investigating an issue causing some orders of Sephora AU (SEPH-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 01, 2026 - 05:13 UTC
Kathmandu NZ orders are failing
Investigating - We are currently investigating an issue causing some orders of Kathmandu NZ (KAT-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 01, 2026 - 00:13 UTC
Market Place orders are failing
Investigating - We are currently investigating an issue causing some orders of Market Place (MPLACE-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 31, 2026 - 23:11 UTC
Shopee orders are failing
Investigating - We are currently investigating an issue causing some orders of Shopee (SHOPEE-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 31, 2026 - 18:15 UTC
Tapi Carpets & Floors UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Tapi Carpets & Floors UK (TAPI-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 31, 2026 - 13:06 UTC
Schuh UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Schuh UK (SCHUH-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 31, 2026 - 11:35 UTC
Dairy Farm Group SG orders are failing
Investigating - We are currently investigating an issue causing some orders of Dairy Farm Group SG (DAIRYF-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 31, 2026 - 09:48 UTC
Meijer US orders are failing
Investigating - We are currently investigating an issue causing some orders of Meijer US (MEIJER-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 31, 2026 - 01:37 UTC
Flannels UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Flannels UK (FLNNLS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 30, 2026 - 21:30 UTC
Pizza Express UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Pizza Express UK (PIZZAX-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 30, 2026 - 15:48 UTC
Matalan UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Matalan UK (MATLAN-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 30, 2026 - 13:11 UTC
B&M UK orders are failing
Investigating - We are currently investigating an issue causing some orders of B&M UK (BANDM-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 30, 2026 - 13:11 UTC
Greggs UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Greggs UK (GREGGS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 30, 2026 - 11:39 UTC
Xbox Game Pass PC 3M UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Xbox Game Pass PC 3M UK (MIX3PC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 29, 2026 - 23:01 UTC
Thalia AT orders are failing
Investigating - We are currently investigating an issue causing some orders of Thalia AT (THALIA-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 29, 2026 - 08:45 UTC
Microsoft Xbox SG orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox SG (XBOX-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 29, 2026 - 07:11 UTC
Tezenis FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Tezenis FR (TEZ-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 26, 2026 - 15:34 UTC
Urban Pubs UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Urban Pubs UK (URBN-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 26, 2026 - 09:17 UTC
RHS UK orders are failing
Investigating - We are currently investigating an issue causing some orders of RHS UK (RHS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 26, 2026 - 09:17 UTC
Hotels.com SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Hotels.com SE (HCOM-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 26, 2026 - 09:16 UTC
Clarks Ireland orders are failing
Investigating - We are currently investigating an issue causing some orders of Clarks Ireland (CLRKS-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 26, 2026 - 09:16 UTC
ASOS NL orders are failing
Investigating - We are currently investigating an issue causing some orders of ASOS NL (ASOS-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 26, 2026 - 09:16 UTC
ASOS US orders are failing
Investigating - We are currently investigating an issue causing some orders of ASOS US (ASOS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 26, 2026 - 03:39 UTC
Innovasport MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Innovasport MX (INVSP-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 25, 2026 - 15:52 UTC
ASOS IT orders are failing
Investigating - We are currently investigating an issue causing some orders of ASOS IT (ASOS-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 25, 2026 - 13:54 UTC
Eurostar FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Eurostar FR (ESTAR-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 19, 2026 - 15:46 UTC
Roblox RO orders are failing
Investigating - We are currently investigating an issue causing some orders of Roblox RO (ROBLOX-RO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 18, 2026 - 22:02 UTC
Applebee's CA orders are failing
Investigating - We are currently investigating an issue causing some orders of Applebee's CA (APPLEB-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 14, 2026 - 23:03 UTC
Deliveroo AE orders are failing
Investigating - We are currently investigating an issue causing some orders of Deliveroo AE (DEL-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 2026 - 13:09 UTC
Shein NZ orders are failing
Investigating - We are currently investigating an issue causing some orders of Shein NZ (SHE-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 11, 2026 - 06:07 UTC
Xbox Game Pass Essential 6M UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Xbox Game Pass Essential 6M UK (MIX6GC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 07, 2026 - 14:24 UTC
Witchery AU orders are failing
Investigating - We are currently investigating an issue causing some orders of Witchery AU (WITCH-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 07, 2026 - 08:59 UTC
Google Play PL orders are failing
Investigating - We are currently investigating an issue causing some orders of Google Play PL (GOPL-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 03, 2026 - 15:25 UTC
ASOS FR orders are failing
Investigating - We are currently investigating an issue causing some orders of ASOS FR (ASOS-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 2026 - 21:06 UTC
ASOS DE orders are failing
Investigating - We are currently investigating an issue causing some orders of ASOS DE (ASOS-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 2026 - 18:48 UTC
Jo Malone UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Jo Malone UK (JOMLN-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 2026 - 17:52 UTC
The Entertainer UK orders are failing
Investigating - We are currently investigating an issue causing some orders of The Entertainer UK (TENT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 2026 - 10:22 UTC
London Theatre Direct UK orders are failing
Investigating - We are currently investigating an issue causing some orders of London Theatre Direct UK (LNDTH-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 2026 - 09:40 UTC
Hotels.com UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Hotels.com UK (HCOM-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 2026 - 07:47 UTC
Wagamama UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Wagamama UK (WAGA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 2026 - 07:35 UTC
The White Company UK orders are failing
Investigating - We are currently investigating an issue causing some orders of The White Company UK (TWC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 2026 - 05:40 UTC
Hotels.com AU orders are failing
Investigating - We are currently investigating an issue causing some orders of Hotels.com AU (HCOM-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 2026 - 02:57 UTC
Costa UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Costa UK (COSTA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 23, 2026 - 23:13 UTC
ASOS UK orders are failing
Investigating - We are currently investigating an issue causing some orders of ASOS UK (ASOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 23, 2026 - 22:12 UTC
Nintendo Switch PL orders are failing
Investigating - We are currently investigating an issue causing some orders of Nintendo Switch PL (NINTSW-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 23, 2026 - 17:03 UTC
BYTOM PL orders are failing
Investigating - We are currently investigating an issue causing some orders of BYTOM PL (BYTOM-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 23, 2026 - 09:20 UTC
Bunnings AU orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 23, 2026 - 07:42 UTC
Investigating - We are currently investigating an issue causing some orders of Bunnings AU (BNNGS-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 22, 2026 - 06:36 UTC
Adore Beauty NZ orders are failing
Investigating - We are currently investigating an issue causing some orders of Adore Beauty NZ (ADORE-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 22, 2026 - 20:39 UTC
Playstation PT orders are failing
Investigating - We are currently investigating an issue causing some orders of Playstation PT (PLAY-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 20, 2026 - 17:59 UTC
Fairytale FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Fairytale FR (FRITL-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 20, 2026 - 12:05 UTC
Steam PL orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 03, 2026 - 09:50 UTC
Investigating - We are currently investigating an issue causing some orders of Steam PL (STEAM-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 24, 2026 - 19:08 UTC
Xbox Game Pass Ultimate 1 Month CA orders are failing
Investigating - We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 1 Month CA (XBXGP1-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 19, 2026 - 22:22 UTC

About This Site

We continuously monitor the status of Runa services. If there are any interruptions in service updates will be posted here.

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Uptime over the past 90 days. View historical uptime.
Runa API Partial Outage
Runa Web App Partial Outage
Gift Processing Major Outage
Email Delivery Operational
Runa Playground Environment Major Outage
Payout Fulfilment Partial Outage
Argentina Operational
Australia Partial Outage
Austria Partial Outage
Belgium Operational
Brazil Partial Outage
Bulgaria Operational
Canada Partial Outage
Chile Operational
Colombia Operational
Croatia Operational
Czechia Operational
Denmark Operational
Estonia Operational
Finland Operational
France Partial Outage
Germany Partial Outage
Greece Operational
Hungary Operational
India Operational
Ireland Partial Outage
Italy Partial Outage
Japan Operational
Latvia Operational
Lithuania Operational
Luxembourg Operational
Malaysia Operational
Mexico Partial Outage
Netherlands Partial Outage
New Zealand Partial Outage
Norway Operational
Peru Operational
Poland Partial Outage
Portugal Partial Outage
Romania Partial Outage
Saudi Arabia Operational
Singapore Partial Outage
Slovakia Operational
Slovenia Operational
South Africa Operational
South Korea Operational
Spain Operational
Sweden Partial Outage
Switzerland Operational
United Arab Emirates Partial Outage
United Kingdom Operational
United States Partial Outage
Payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upstream Provider Maintenance Nov 5, 2026 09:00-11:00 UTC

Due to an upstream provider maintenance, orders for some products (list provided below) may fail intermittently during these windows:
From: 2026-11-05, 09:00 UTC
To: 2026-11-05, 11:00 UTC

🛠️ Affected Products
All products
Posted on Oct 30, 2026 - 12:52 UTC

Nov 5, 2026

No incidents reported today.

Nov 4, 2026

Upstream Provider Maintenance
Completed - The scheduled maintenance has been completed.
Nov 4, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 09:00 UTC
Scheduled - Due to an upstream provider maintenance, orders for some products (list provided below) may fail intermittently during these windows:
From: 2026-11-04, 09:00 UTC
To: 2026-11-04, 11:00 UTC

🛠️ Affected Products
All products
Oct 30, 12:50 UTC

Nov 3, 2026

H&M PL orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 30, 05:39 UTC
Investigating - We are currently investigating an issue causing some orders of H&M PL (HM-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 28, 12:28 UTC
GAP US orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 27, 13:57 UTC
Investigating - We are currently investigating an issue causing some orders of GAP US (GAP-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 27, 01:53 UTC
Côte UK orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 3, 13:37 UTC
Investigating - We are currently investigating an issue causing some orders of Côte UK (COTEB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 18:11 UTC
Pyszne PL orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 26, 02:48 UTC
Investigating - We are currently investigating an issue causing some orders of Pyszne PL (JEAT-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 09:47 UTC
Clarks UK orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 3, 10:56 UTC
Investigating - We are currently investigating an issue causing some orders of Clarks UK (CLRKS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 09:21 UTC
Conrad DE orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 23, 11:15 UTC
Investigating - We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 23, 10:43 UTC
Google Play US orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 23, 14:32 UTC
Investigating - We are currently investigating an issue causing some orders of Google Play US (PLAY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 23, 13:14 UTC
DoorDash US orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 23, 15:38 UTC
Investigating - We are currently investigating an issue causing some orders of DoorDash US (DDASH-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 23, 08:56 UTC
Lowe's US orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 23, 17:58 UTC
Investigating - We are currently investigating an issue causing some orders of Lowe's US (LOWES-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 23, 16:16 UTC
Home Depot CA orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 22, 00:41 UTC
Investigating - We are currently investigating an issue causing some orders of Home Depot CA (DEPOT-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 21, 17:18 UTC
DoorDash US orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 22, 10:52 UTC
Investigating - We are currently investigating an issue causing some orders of DoorDash US (DDASH-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 22, 04:00 UTC
Kaufland RO orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 22, 08:25 UTC
Investigating - We are currently investigating an issue causing some orders of Kaufland RO (KAUF-RO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 22, 07:58 UTC
Conforama FR orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 22, 10:55 UTC
Investigating - We are currently investigating an issue causing some orders of Conforama FR (CONFMA-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 22, 07:11 UTC
Oxybul-Okaïdi FR orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 23, 08:14 UTC
Investigating - We are currently investigating an issue causing some orders of Oxybul-Okaïdi FR (OXYBUL-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 22, 07:41 UTC
Blizzard UK orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 22, 20:04 UTC
Investigating - We are currently investigating an issue causing some orders of Blizzard UK (BLZZRD-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 21, 17:54 UTC
Blizzard DE orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 21, 19:51 UTC
Investigating - We are currently investigating an issue causing some orders of Blizzard DE (BLZZRD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 21, 17:56 UTC
Home Depot US orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 21, 18:08 UTC
Investigating - We are currently investigating an issue causing some orders of Home Depot US (DEPOT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 21, 16:21 UTC
Walmart US orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 16, 06:28 UTC
Investigating - We are currently investigating an issue causing some orders of Walmart US (WMART-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 16, 05:13 UTC
Swarovski UK orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 15, 16:18 UTC
Investigating - We are currently investigating an issue causing some orders of Swarovski UK (SWAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 15, 16:15 UTC
Swarovski UK orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 15, 16:11 UTC
Investigating - We are currently investigating an issue causing some orders of Swarovski UK (SWAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 15, 16:10 UTC
Boots IE orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 17, 07:15 UTC
Investigating - We are currently investigating an issue causing some orders of Boots IE (BOOTS-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 15, 12:14 UTC
MakeMyTrip Pre Buy IN orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 14, 16:34 UTC
Investigating - We are currently investigating an issue causing some orders of MakeMyTrip Pre Buy IN (MMTP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 9, 15:55 UTC
Croma IN orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 14, 17:02 UTC
Investigating - We are currently investigating an issue causing some orders of Croma IN (CROM-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 19:20 UTC
Just Eat UK orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 7, 15:08 UTC
Investigating - We are currently investigating an issue causing some orders of Just Eat UK (JEAT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 7, 14:10 UTC
Apple NO orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 6, 17:36 UTC
Investigating - We are currently investigating an issue causing some orders of Apple NO (APPLE-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 5, 18:51 UTC
Amazon MX orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 2, 17:58 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon MX (AMZ-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 2, 06:31 UTC
Amazon Pay orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 30, 09:54 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 30, 08:54 UTC
Myer AU orders are failing
Resolved - This issue has been resolved and the product is working as expected.
Nov 3, 16:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 2, 05:19 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 28, 06:26 UTC

Nov 2, 2026

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