Esselunga IT orders are failing
Investigating - We are currently investigating an issue causing some orders of Esselunga IT (ESLUNG-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 29, 2026 - 10:22 UTC
MANGO SE orders are failing
Investigating - We are currently investigating an issue causing some orders of MANGO SE (MANGO-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 29, 2026 - 09:22 UTC
Sporting Life CA orders are failing
Investigating - We are currently investigating an issue causing some orders of Sporting Life CA (SPRTNG-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 29, 2026 - 04:53 UTC
Engbers DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Engbers DE (ENGBR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 26, 2026 - 11:38 UTC
EIS.de DE orders are failing
Investigating - We are currently investigating an issue causing some orders of EIS.de DE (EIS-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 22, 2026 - 18:05 UTC
RTL+ DE orders are failing
Investigating - We are currently investigating an issue causing some orders of RTL+ DE (RTL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 21, 2026 - 19:17 UTC
Hugendubel DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Hugendubel DE (HUGEBL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 21, 2026 - 19:07 UTC
Zomato (B2B) IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Zomato (B2B) IN (ZOMA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 2026 - 08:10 UTC
Cinema City PL orders are failing
Investigating - We are currently investigating an issue causing some orders of Cinema City PL (CNMCT-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 18, 2026 - 19:22 UTC
Shein NZ orders are failing
Investigating - We are currently investigating an issue causing some orders of Shein NZ (SHE-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 17, 2026 - 09:44 UTC
Thalia AT orders are failing
Investigating - We are currently investigating an issue causing some orders of Thalia AT (THALIA-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 15, 2026 - 07:23 UTC
Tchibo DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Tchibo DE (TCHIBO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 13, 2026 - 21:20 UTC
Innovasport MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Innovasport MX (INVSP-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 13, 2026 - 18:45 UTC
True Classic US orders are failing
Investigating - We are currently investigating an issue causing some orders of True Classic US (TRUECL-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 12, 2026 - 22:15 UTC
Wolt RO orders are failing
Investigating - We are currently investigating an issue causing some orders of Wolt RO (WOLT-RO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 11, 2026 - 08:51 UTC
VVV Online NL orders are failing
Investigating - We are currently investigating an issue causing some orders of VVV Online NL (VVV-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 07, 2026 - 17:07 UTC
Gymgrossisten SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Gymgrossisten SE (GYMGRS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 07, 2026 - 14:24 UTC
SuperValu IE orders are failing
Investigating - We are currently investigating an issue causing some orders of SuperValu IE (SUP-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 03, 2026 - 16:27 UTC
Grown Brilliance US orders are failing
Investigating - We are currently investigating an issue causing some orders of Grown Brilliance US (BRWBRL-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 27, 2026 - 16:39 UTC
POWER NO orders are failing
Investigating - We are currently investigating an issue causing some orders of POWER NO (POWER-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 27, 2026 - 08:48 UTC
BAUR DE orders are failing
Investigating - We are currently investigating an issue causing some orders of BAUR DE (BAUR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 22, 2026 - 17:23 UTC
Malaysia Airalo eSIM SG orders are failing
Investigating - We are currently investigating an issue causing some orders of Malaysia Airalo eSIM SG (AIRMY-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 22, 2026 - 15:06 UTC
Xbox Game Pass Ultimate 3M US orders are failing
Investigating - We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 3M US (XBOX3-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 22, 2026 - 12:47 UTC
Odeon myLIMITLESS Plus UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Odeon myLIMITLESS Plus UK (OMLP-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 12, 2026 - 13:38 UTC
Galeria Karstadt Kaufhof DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Galeria Karstadt Kaufhof DE (GALRIE-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 07, 2026 - 11:56 UTC
Ticket SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Ticket SE (TICKT-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 06, 2026 - 11:01 UTC
Deezer Premium 3 Month UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Deezer Premium 3 Month UK (DZPR3-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 05, 2026 - 09:52 UTC
JYSK FI orders are failing
Investigating - We are currently investigating an issue causing some orders of JYSK FI (JYSK-FI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 04, 2026 - 06:19 UTC
PlayStation MX orders are failing
Investigating - We are currently investigating an issue causing some orders of PlayStation MX (PLAYST-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 03, 2026 - 17:40 UTC
Nature & Découvertes FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Nature & Découvertes FR (NATDEC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 26, 2026 - 08:26 UTC
Six Flags MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Six Flags MX (SIXFLG-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 25, 2026 - 20:19 UTC
Steam (UAE Account) AE orders are failing
Investigating - We are currently investigating an issue causing some orders of Steam (UAE Account) AE (STEAM-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 24, 2026 - 20:45 UTC
Steam IE orders are failing
Investigating - We are currently investigating an issue causing some orders of Steam IE (STEAM-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 22, 2026 - 16:00 UTC
Prenatal IT orders are failing
Investigating - We are currently investigating an issue causing some orders of Prenatal IT (PNAT-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 22, 2026 - 13:51 UTC
SportScheck DE orders are failing
Investigating - We are currently investigating an issue causing some orders of SportScheck DE (SCHEK-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 20, 2026 - 14:02 UTC
Joy Alukkas Diamond IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Joy Alukkas Diamond IN (JOYD-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 18, 2026 - 06:17 UTC
Orchestra FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Orchestra FR (ORCHES-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 16, 2026 - 06:44 UTC
Samsonite PL orders are failing
Investigating - We are currently investigating an issue causing some orders of Samsonite PL (SAMSON-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 09, 2026 - 08:18 UTC
Answear PL orders are failing
Investigating - We are currently investigating an issue causing some orders of Answear PL (ANSWR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 08, 2026 - 18:56 UTC
Empik GO PL orders are failing
Investigating - We are currently investigating an issue causing some orders of Empik GO PL (EMPKGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 08, 2026 - 09:47 UTC
Deezer Premium 3 Month US orders are failing
Investigating - We are currently investigating an issue causing some orders of Deezer Premium 3 Month US (DZPR3-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 05, 2026 - 12:51 UTC
lastminute.com NO orders are failing
Investigating - We are currently investigating an issue causing some orders of lastminute.com NO (LASTM-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Feb 25, 2026 - 10:15 UTC
Lastminute.com Hotel IT orders are failing
Investigating - We are currently investigating an issue causing some orders of Lastminute.com Hotel IT (LASTH-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Feb 19, 2026 - 15:59 UTC
Mugsy US orders are failing
Investigating - We are currently investigating an issue causing some orders of Mugsy US (MUGSY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 28, 2026 - 13:43 UTC
Xbox Live Gold 1M MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Xbox Live Gold 1M MX (XBOX1-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 24, 2026 - 04:09 UTC
Microsoft Xbox Game Pass Core 6M ESD DK orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD DK (MSGC6-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:42 UTC
Microsoft Xbox Game Pass Core 3M ESD DK orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M ESD DK (MSGC3-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:42 UTC
Microsoft Xbox Game Pass Core 12M ESD DK orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD DK (MSGC12-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:22 UTC
Microsoft Xbox Game Pass Ult 3M ESD DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD DE (GU3M-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:17 UTC
Microsoft Xbox Game Pass Ult 3M ESD BE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD BE (GU3M-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:17 UTC
Microsoft Xbox Game Pass PC 3M FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass PC 3M FR (GP3M-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:14 UTC
Microsoft Xbox GamePass PC 3M ESD ES orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD ES (XGP3MO-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:06 UTC
Microsoft Xbox GamePass PC 3M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD NO (MSGP3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:05 UTC
Microsoft Xbox GamePass PC 3M ESD FI orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD FI (MSGP3-FI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:05 UTC
Microsoft Xbox GamePass PC 3M ESD DK orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD DK (MSGP3-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:05 UTC
Microsoft Xbox GamePass PC 3M ESD CH orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD CH (MSGP3-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:03 UTC
Microsoft Xbox GamePass PC 3M ESD AT orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD AT (MSGP3-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:03 UTC
Microsoft Xbox GamePass PC 3M ESD UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD UK (MIX3PC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:03 UTC
Microsoft Xbox GamePass PC 3M ESD NL orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD NL (GP3M-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:02 UTC
Microsoft Xbox GamePass PC 3M ESD DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD DE (GP3M-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:01 UTC
Microsoft Xbox GamePass PC 3M ESD BE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD BE (GP3M-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:01 UTC
Microsoft Xbox Game Pass Core 3M SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M SE (MXGPC3-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 14:46 UTC
Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 14:44 UTC
Microsoft Xbox Game Pass Core 12M SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M SE (MXGP12-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 14:33 UTC
Microsoft Xbox Game Pass Ult 1M SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M SE (MXGPU1-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 14:33 UTC
Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 14:27 UTC
Gold Razer MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Gold Razer MX (GLDR-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 08, 2026 - 21:21 UTC
Colruyt Let's Eat BE orders are failing
Investigating - We are currently investigating an issue causing some orders of Colruyt Let's Eat BE (COLRYT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 07, 2026 - 12:13 UTC
Microsoft Xbox Game Pass Core 12M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 06, 2026 - 06:35 UTC
Update - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jan 06, 2026 - 06:32 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jan 06, 2026 - 06:32 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 06, 2026 - 06:32 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jan 06, 2026 - 06:32 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 06, 2026 - 06:32 UTC
Microsoft Xbox Game Pass Core 6M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD NO (MSGC6-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 05, 2026 - 13:24 UTC
Microsoft Xbox Game Pass Core 3M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M ESD NO (MSGC3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 05, 2026 - 12:44 UTC
Microsoft Xbox Game Pass Core 6M SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M SE (MXGPC6-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 28, 2025 - 16:55 UTC
Blissim FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Blissim FR (BLSM-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 25, 2025 - 11:48 UTC
My Personal Trainer UK orders are failing
Investigating - We are currently investigating an issue causing some orders of My Personal Trainer UK (MYPT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 24, 2025 - 06:57 UTC
CIELA BG orders are failing
Investigating - We are currently investigating an issue causing some orders of CIELA BG (CIELA-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:21 UTC
SPARK BG orders are failing
Investigating - We are currently investigating an issue causing some orders of SPARK BG (SPARK-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:20 UTC
Fashion Days BG orders are failing
Investigating - We are currently investigating an issue causing some orders of Fashion Days BG (FDAY-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:20 UTC
eMag BG orders are failing
Investigating - We are currently investigating an issue causing some orders of eMag BG (EMAG-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:09 UTC
DECATHLON BG orders are failing
Investigating - We are currently investigating an issue causing some orders of DECATHLON BG (DECA-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:08 UTC
Ardes BG orders are failing
Investigating - We are currently investigating an issue causing some orders of Ardes BG (ARD-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:08 UTC
Travelcircus DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Travelcircus DE (TRVLC-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 22, 2025 - 14:35 UTC
Flipkart IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Flipkart IN (FLIPKR-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 15, 2025 - 14:32 UTC
Microsoft Minecraft 3500 MineCoins ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Minecraft 3500 MineCoins ESD NO (MSM3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 12, 2025 - 21:38 UTC
Mighty Ape NZ orders are failing
Investigating - We are currently investigating an issue causing some orders of Mighty Ape NZ (MIG-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 03, 2025 - 01:29 UTC
Spotify UK - All Subscriptions orders are failing
Investigating - We are currently investigating an issue causing some orders of Spotify UK - All Subscriptions (SPOTIF-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 15, 2025 - 11:53 UTC
Jones The Grocer AE orders are failing
Investigating - We are currently investigating an issue causing some orders of Jones The Grocer AE (JON-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 29, 2025 - 13:51 UTC
Nice One SA orders are failing
Investigating - We are currently investigating an issue causing some orders of Nice One SA (NICE-SA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 29, 2025 - 13:37 UTC
Dots.eco - Återställ ett fragment av ett korallrev SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Dots.eco - Återställ ett fragment av ett korallrev SE (ATE-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jul 07, 2025 - 12:26 UTC
Myntra IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Myntra IN (MYNT-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jul 05, 2025 - 04:58 UTC

About This Site

We continuously monitor the status of Runa Connect, Link, Wrap, Drive, and all related services. If there are any interruptions in service updates will be posted here.

You can subscribe to this page via email to get notified of any incidents affecting our service.

Uptime over the past 90 days. View historical uptime.
Runa API Operational
90 days ago
100.0 % uptime
Today
Runa Web App Operational
90 days ago
100.0 % uptime
Today
Gift Processing Partial Outage
Email Delivery Operational
Runa Playground Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upstream Provider Maintenance (HM) Jun 3, 2026 02:00-04:00 UTC

Due to an upstream provider maintenance, orders for some products may fail intermittently during these windows:
Date: Thursday, 3nd June, 2026
Start Time: 02:00am UTC
Expected Duration: 2h

🛠️ Affected Products
During this window, the following services will be impacted:
- Hawk Marketplace (HM) APIs
- HM Portals (Internal & External)
Posted on May 26, 2026 - 09:36 UTC

Upstream Provider Maintenance (BHN) Jun 3, 2026 03:00-05:00 UTC

Due to an upstream provider maintenance, orders for some products may fail intermittently during these windows:
Start Time: 03:00am UTC
Expected Duration: 2h

🛠️ Affected Products
During this window, the following services will be impacted:
- Hawk Marketplace (HM) APIs
- HM Portals (Internal & External)
- MPC (MyPrepaidCenter)
- MCW (My Card Wallet)

FTP Processing
- FTP uploads will remain available during the outage window
- However, order processing will be delayed until services are fully restored
Posted on May 26, 2026 - 09:20 UTC
May 29, 2026
Adam & Eve US orders are failing
Resolved - This incident has been resolved.
May 29, 14:36 UTC
Investigating - We are currently investigating an issue causing some orders of Adam & Eve US (ADMEV-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 29, 14:31 UTC
HelloFresh DE orders are failing
Resolved - This incident has been resolved.
May 29, 14:36 UTC
Investigating - We are currently investigating an issue causing some orders of HelloFresh DE (HFRESH-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 29, 14:31 UTC
MANGO SE orders are failing
Resolved - This incident has been resolved.
May 29, 09:17 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO SE (MANGO-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 17, 20:33 UTC
Adam & Eve US orders are failing
Resolved - This incident has been resolved.
May 29, 01:50 UTC
Investigating - We are currently investigating an issue causing some orders of Adam & Eve US (ADMEV-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 28, 20:09 UTC
HelloFresh DE orders are failing
Resolved - This incident has been resolved.
May 29, 01:45 UTC
Investigating - We are currently investigating an issue causing some orders of HelloFresh DE (HFRESH-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 28, 22:25 UTC
May 28, 2026
Coolblue DE orders are failing
Resolved - This incident has been resolved.
May 28, 18:25 UTC
Investigating - We are currently investigating an issue causing some orders of Coolblue DE (CBLUE-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 28, 18:15 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 28, 18:11 UTC
Investigating - We are currently investigating an issue causing some orders of Coolblue DE (CBLUE-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 28, 18:09 UTC
Upstream Provider Maintenance (SVS)
Completed - The scheduled maintenance has been completed.
May 28, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 05:00 UTC
Scheduled - Stored Value Solutions (SVS) has rescheduled monthly patching to occur on May 28th for routine operating system patching on servers supporting the following applications: Web Services, Wallet Services, SVS Portal, OSI, Reporting, eGift Card, Web Balance Inquiry, CIMS, and Franchise Management.

Processing will be routed to the SVS Secondary Datacenter to allow for the maintenance in the SVS Primary Datacenter. Processing will be returned to the SVS Primary Datacenter when the maintenance is complete.

🛠️ Impact
No degradation of service is expected during this maintenance. Please note that the core authorization system is not included in this scheduled maintenance.
May 26, 07:19 UTC
Global Experiences Card UK orders are failing
Resolved - This incident has been resolved.
May 28, 08:14 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 28, 07:14 UTC
Investigating - We are currently investigating an issue causing some orders of Global Experiences Card UK (GEC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 8, 21:25 UTC
May 27, 2026
Flannels UK orders are failing
Resolved - This incident has been resolved.
May 27, 19:56 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 27, 18:56 UTC
Investigating - We are currently investigating an issue causing some orders of Flannels UK (FLNNLS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 25, 14:16 UTC
Jack Wills UK orders are failing
Resolved - This incident has been resolved.
May 27, 17:29 UTC
Investigating - We are currently investigating an issue causing some orders of Jack Wills UK (JACKWL-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 25, 20:17 UTC
Frasers Group UK orders are failing
Resolved - This incident has been resolved.
May 27, 17:29 UTC
Investigating - We are currently investigating an issue causing some orders of Frasers Group UK (FRSRS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 27, 07:45 UTC
MyDays DE orders are failing
Resolved - This incident has been resolved.
May 27, 17:04 UTC
Investigating - We are currently investigating an issue causing some orders of MyDays DE (MDAYS-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 27, 06:25 UTC
Solo Stove US orders are failing
Resolved - This incident has been resolved.
May 27, 15:14 UTC
Investigating - We are currently investigating an issue causing some orders of Solo Stove US (SOLOST-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 27, 14:54 UTC
Currys Employee Benefits IE orders are failing
Resolved - This incident has been resolved.
May 27, 09:37 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 27, 08:37 UTC
Investigating - We are currently investigating an issue causing some orders of Currys Employee Benefits IE (DIX-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 26, 13:19 UTC
Amazon UK orders are failing
Resolved - This incident has been resolved.
May 27, 07:44 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 27, 06:44 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon UK (AMZ-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 26, 15:01 UTC
Solo Stove US orders are failing
Resolved - This incident has been resolved.
May 27, 03:00 UTC
Investigating - We are currently investigating an issue causing some orders of Solo Stove US (SOLOST-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 27, 02:50 UTC
May 26, 2026
Dehner DE orders are failing
Resolved - This incident has been resolved.
May 26, 08:26 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 26, 07:26 UTC
Investigating - We are currently investigating an issue causing some orders of Dehner DE (DHNER-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 15, 22:02 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 15, 21:58 UTC
Investigating - We are currently investigating an issue causing some orders of Dehner DE (DHNER-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 15, 17:04 UTC
Nykaa IN orders are failing
Resolved - This incident has been resolved.
May 26, 00:00 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 25, 23:00 UTC
Investigating - We are currently investigating an issue causing some orders of Nykaa IN (NYKA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 25, 19:38 UTC
May 25, 2026
Amazon Pay orders are failing
Resolved - This incident has been resolved.
May 25, 06:57 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 25, 05:57 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 24, 05:57 UTC
May 24, 2026
May 23, 2026

No incidents reported.

May 22, 2026
JET DE orders are failing
Resolved - This incident has been resolved.
May 22, 23:12 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 22, 22:12 UTC
Investigating - We are currently investigating an issue causing some orders of JET DE (JET-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 22, 18:41 UTC
Otto DE orders are failing
Resolved - This incident has been resolved.
May 22, 22:57 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 22, 21:57 UTC
Investigating - We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 22, 20:48 UTC
Xbox Currency UK orders are failing
Resolved - This incident has been resolved.
May 22, 18:28 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 22, 17:28 UTC
Investigating - We are currently investigating an issue causing some orders of Xbox Currency UK (MSFT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 22, 15:06 UTC
Google Play UK orders are failing
Resolved - This incident has been resolved.
May 22, 18:24 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 22, 17:24 UTC
Investigating - We are currently investigating an issue causing some orders of Google Play UK (PLAY-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 22, 15:11 UTC
PlayStation UK orders are failing
Resolved - This incident has been resolved.
May 22, 18:22 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 22, 17:22 UTC
Investigating - We are currently investigating an issue causing some orders of PlayStation UK (PLAYS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 22, 15:21 UTC
Just Eat UK orders are failing
Resolved - This incident has been resolved.
May 22, 18:18 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 22, 17:18 UTC
Investigating - We are currently investigating an issue causing some orders of Just Eat UK (JEAT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 22, 15:05 UTC
Louis Motorradvertrieb DE orders are failing
Resolved - This incident has been resolved.
May 22, 08:10 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 22, 07:10 UTC
Investigating - We are currently investigating an issue causing some orders of Louis Motorradvertrieb DE (LOUMOT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 21, 19:31 UTC
Sporting Life CA orders are failing
Resolved - This incident has been resolved.
May 22, 06:17 UTC
Investigating - We are currently investigating an issue causing some orders of Sporting Life CA (SPRTNG-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 20, 20:05 UTC
Lyft CA orders are failing
Resolved - This incident has been resolved.
May 22, 06:17 UTC
Investigating - We are currently investigating an issue causing some orders of Lyft CA (LYFT-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 20, 19:50 UTC
May 21, 2026
Ernsting's family AT orders are failing
Resolved - This incident has been resolved.
May 21, 22:26 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 21, 21:26 UTC
Investigating - We are currently investigating an issue causing some orders of Ernsting's family AT (ERNST-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 10, 18:24 UTC
Otto DE orders are failing
Resolved - This incident has been resolved.
May 21, 22:19 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 21, 21:19 UTC
Investigating - We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 21, 19:44 UTC
PlayStation Store CA orders are failing
Resolved - This incident has been resolved.
May 21, 14:49 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 21, 13:49 UTC
Investigating - We are currently investigating an issue causing some orders of PlayStation Store CA (SONY-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 15, 19:11 UTC
Sixt AT orders are failing
Resolved - This incident has been resolved.
May 21, 13:00 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 21, 12:00 UTC
Investigating - We are currently investigating an issue causing some orders of Sixt AT (SIXT-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 08:41 UTC
MANGO IT orders are failing
Resolved - This incident has been resolved.
May 21, 11:40 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 21, 11:35 UTC
Visa® Reward Virtual Account, 6 Month Expiration CA orders are failing
Resolved - This incident has been resolved.
May 21, 07:03 UTC
Investigating - We are currently investigating an issue causing some orders of Visa® Reward Virtual Account, 6 Month Expiration CA (VISA-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 20, 19:28 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 20, 19:28 UTC
Investigating - We are currently investigating an issue causing some orders of Visa® Reward Virtual Account, 6 Month Expiration CA (VISA-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 20, 19:28 UTC
Xbox Game Pass Ultimate 3 Month CA orders are failing
Resolved - This incident has been resolved.
May 21, 03:06 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 21, 02:06 UTC
Investigating - We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 3 Month CA (XBXGP3-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 20, 19:54 UTC
May 20, 2026
Foodland CA orders are failing
Resolved - This incident has been resolved.
May 20, 23:44 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 20, 22:43 UTC
Investigating - We are currently investigating an issue causing some orders of Foodland CA (FL-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 20, 19:56 UTC
LUSH CA orders are failing
Resolved - This incident has been resolved.
May 20, 23:16 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 20, 22:16 UTC
Investigating - We are currently investigating an issue causing some orders of LUSH CA (LUSH-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 20, 19:33 UTC
RW & Co CA orders are failing
Resolved - This incident has been resolved.
May 20, 22:38 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 20, 21:38 UTC
Investigating - We are currently investigating an issue causing some orders of RW & Co CA (RWCO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 20, 19:47 UTC
FreshCo CA orders are failing
Resolved - This incident has been resolved.
May 20, 22:21 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 20, 21:21 UTC
Investigating - We are currently investigating an issue causing some orders of FreshCo CA (FRESH-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 20, 19:39 UTC
Safeway CA orders are failing
Resolved - This incident has been resolved.
May 20, 22:16 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 20, 21:16 UTC
Investigating - We are currently investigating an issue causing some orders of Safeway CA (SWAY-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 20, 19:35 UTC
Sobeys CA orders are failing
Resolved - This incident has been resolved.
May 20, 22:15 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 20, 21:15 UTC
Investigating - We are currently investigating an issue causing some orders of Sobeys CA (SOB-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 20, 19:34 UTC
Walmart CA orders are failing
Resolved - This incident has been resolved.
May 20, 21:57 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 20, 20:57 UTC
Investigating - We are currently investigating an issue causing some orders of Walmart CA (WMART-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 20, 19:50 UTC
Mastercard® Prepaid eReward Card, 12 Month Expiration CA orders are failing
Update - This incident has been resolved.
May 20, 21:49 UTC
Resolved - This incident has been resolved.
May 20, 21:49 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 20, 20:49 UTC
Investigating - We are currently investigating an issue causing some orders of Mastercard® Prepaid eReward Card, 12 Month Expiration CA (MSTR12-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 20, 19:37 UTC
MANGO IT orders are failing
Resolved - This incident has been resolved.
May 20, 17:29 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 20, 12:04 UTC
Hanna Andersson US orders are failing
Resolved - This incident has been resolved.
May 20, 12:49 UTC
Investigating - We are currently investigating an issue causing some orders of Hanna Andersson US (HANAN-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 20, 12:39 UTC
Google Play FR orders are failing
Resolved - This incident has been resolved.
May 20, 09:26 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 20, 08:26 UTC
Investigating - We are currently investigating an issue causing some orders of Google Play FR (GOOGLE-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 20, 07:24 UTC
Razer Gold US orders are failing
Resolved - This incident has been resolved.
May 20, 07:15 UTC
Investigating - We are currently investigating an issue causing some orders of Razer Gold US (RZGOLD-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 20:56 UTC
Roblox US orders are failing
Resolved - This incident has been resolved.
May 20, 07:03 UTC
Investigating - We are currently investigating an issue causing some orders of Roblox US (ROBLOX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 20:57 UTC
Marshalls CA orders are failing
Resolved - This incident has been resolved.
May 20, 02:16 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 20, 01:16 UTC
Investigating - We are currently investigating an issue causing some orders of Marshalls CA (MARSH-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 20:56 UTC
Upstream Provider Maintenance (SVS)
Completed - The scheduled maintenance has been completed.
May 20, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 01:00 UTC
Scheduled - Due to an upstream provider maintenance, orders for some products (list provided below) may fail intermittently during these windows:

From: 19-05-2026, 01:00am
To: 20-05-2026, 01:00am

🛠️ Impact
During traffic migration between datacenters, we may experience intermittent disconnects and reconnects to their systems for up to 5 minutes. This may affect both VPN and direct connections.
No other service interruption is expected during this period.
May 13, 10:54 UTC
Riot Games - Valorant CA orders are failing
Resolved - This incident has been resolved.
May 20, 00:26 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 19, 23:26 UTC
Investigating - We are currently investigating an issue causing some orders of Riot Games - Valorant CA (VLRNT-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 21:48 UTC
Roblox CA orders are failing
Resolved - This incident has been resolved.
May 20, 00:09 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 19, 23:09 UTC
Investigating - We are currently investigating an issue causing some orders of Roblox CA (ROBLOX-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 20:48 UTC
May 19, 2026
Target US orders are failing
Resolved - This incident has been resolved.
May 19, 23:57 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 19, 22:57 UTC
Investigating - We are currently investigating an issue causing some orders of Target US (TARGT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 20:59 UTC
Chevron and Texaco US orders are failing
Resolved - This incident has been resolved.
May 19, 23:51 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 19, 22:50 UTC
Investigating - We are currently investigating an issue causing some orders of Chevron and Texaco US (CHEVTX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 21:07 UTC
Ultimate Dining Card CA orders are failing
Resolved - This incident has been resolved.
May 19, 23:33 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 19, 22:33 UTC
Investigating - We are currently investigating an issue causing some orders of Ultimate Dining Card CA (UDC-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 21:00 UTC
Dollarama CA orders are failing
Resolved - This incident has been resolved.
May 19, 23:27 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 19, 22:27 UTC
Investigating - We are currently investigating an issue causing some orders of Dollarama CA (DLRMA-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 21:06 UTC
Winners CA orders are failing
Resolved - This incident has been resolved.
May 19, 23:22 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 19, 22:22 UTC
Investigating - We are currently investigating an issue causing some orders of Winners CA (WINNRS-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 20:57 UTC
Petro-Canada CA orders are failing
Resolved - This incident has been resolved.
May 19, 22:36 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 19, 21:36 UTC
Investigating - We are currently investigating an issue causing some orders of Petro-Canada CA (PETRO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 17:16 UTC
Callaway Golf US orders are failing
Resolved - This incident has been resolved.
May 19, 21:37 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 19, 20:37 UTC
Investigating - We are currently investigating an issue causing some orders of Callaway Golf US (CAGOLF-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 18:36 UTC
JET DE orders are failing
Resolved - This incident has been resolved.
May 19, 17:27 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 19, 16:27 UTC
Investigating - We are currently investigating an issue causing some orders of JET DE (JET-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 16:00 UTC
Apple - UK orders are failing
Resolved - This incident has been resolved.
May 19, 17:10 UTC
Investigating - We are currently investigating an issue causing some orders of Apple - UK (APPLEC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 14:10 UTC
Roblox RO orders are failing
Resolved - This incident has been resolved.
May 19, 16:59 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 19, 15:59 UTC
Investigating - We are currently investigating an issue causing some orders of Roblox RO (ROBLOX-RO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 11, 20:01 UTC
HelloFresh DE orders are failing
Resolved - This incident has been resolved.
May 19, 16:05 UTC
Investigating - We are currently investigating an issue causing some orders of HelloFresh DE (HFRESH-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 09:21 UTC
Cashi Walmart MX orders are failing
Resolved - This incident has been resolved.
May 19, 03:00 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 19, 02:00 UTC
Investigating - We are currently investigating an issue causing some orders of Cashi Walmart MX (CASHI-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 17, 14:15 UTC
May 18, 2026
Hotels.com SE orders are failing
Resolved - This incident has been resolved.
May 18, 21:30 UTC
Investigating - We are currently investigating an issue causing some orders of Hotels.com SE (HCOM-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 17, 14:28 UTC
Apple - ES orders are failing
Resolved - This incident has been resolved.
May 18, 17:12 UTC
Investigating - We are currently investigating an issue causing some orders of Apple - ES (APPLEC-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 18, 06:14 UTC
Hanna Andersson US orders are failing
Resolved - This incident has been resolved.
May 18, 17:07 UTC
Investigating - We are currently investigating an issue causing some orders of Hanna Andersson US (HANAN-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 17, 20:08 UTC
Costa UK orders are failing
Resolved - This incident has been resolved.
May 18, 14:26 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 18, 13:26 UTC
Investigating - We are currently investigating an issue causing some orders of Costa UK (COSTA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 18, 11:26 UTC
ASOS UK orders are failing
Resolved - This incident has been resolved.
May 18, 14:14 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 18, 13:14 UTC
Investigating - We are currently investigating an issue causing some orders of ASOS UK (ASOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 18, 11:42 UTC
Wagamama UK orders are failing
Resolved - This incident has been resolved.
May 18, 13:48 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 18, 12:47 UTC
Investigating - We are currently investigating an issue causing some orders of Wagamama UK (WAGA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 18, 11:24 UTC
May 17, 2026
Macy's US orders are failing
Resolved - This incident has been resolved.
May 17, 21:05 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 17, 20:05 UTC
Investigating - We are currently investigating an issue causing some orders of Macy's US (MACYS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 17, 09:14 UTC
May 16, 2026
RTL+ DE orders are failing
Resolved - This incident has been resolved.
May 16, 03:42 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 16, 02:42 UTC
Investigating - We are currently investigating an issue causing some orders of RTL+ DE (RTL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 12, 19:16 UTC
May 15, 2026
FanDuel Sports Network US orders are failing
Resolved - This incident has been resolved.
May 15, 18:06 UTC
Investigating - We are currently investigating an issue causing some orders of FanDuel Sports Network US (FANNTW-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 8, 16:27 UTC
Kinepolis Food & Drink Voucher BE orders are failing
Resolved - This incident has been resolved.
May 15, 17:49 UTC
Investigating - We are currently investigating an issue causing some orders of Kinepolis Food & Drink Voucher BE (KINPOL-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 22, 10:39 UTC
Kinepolis 2D Bioscoopvoucher BE orders are failing
Resolved - This incident has been resolved.
May 15, 17:48 UTC
Investigating - We are currently investigating an issue causing some orders of Kinepolis 2D Bioscoopvoucher BE (BIOSCP-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Feb 17, 13:58 UTC
Cashi Walmart MX orders are failing
Resolved - This incident has been resolved.
May 15, 16:36 UTC
Investigating - We are currently investigating an issue causing some orders of Cashi Walmart MX (CASHI-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 14, 08:06 UTC
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