HelloFresh DE orders are failing
Investigating - We are currently investigating an issue causing some orders of HelloFresh DE (HFRESH-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 12, 2026 - 05:58 UTC
Harvey Nichols UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Harvey Nichols UK (HRVYNC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 10, 2026 - 20:34 UTC
JYSK FI orders are failing
Investigating - We are currently investigating an issue causing some orders of JYSK FI (JYSK-FI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 10, 2026 - 12:30 UTC
Samsonite PL orders are failing
Investigating - We are currently investigating an issue causing some orders of Samsonite PL (SAMSON-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 09, 2026 - 08:18 UTC
RTL+ DE orders are failing
Investigating - We are currently investigating an issue causing some orders of RTL+ DE (RTL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 08, 2026 - 19:02 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jan 14, 2026 - 10:23 UTC
Investigating - We are currently investigating an issue causing some orders of RTL+ DE (RTL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 30, 2025 - 19:16 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2025 - 16:47 UTC
Investigating - We are currently investigating an issue causing some orders of RTL+ DE (RTL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 01, 2025 - 09:09 UTC
Answear PL orders are failing
Investigating - We are currently investigating an issue causing some orders of Answear PL (ANSWR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 08, 2026 - 18:56 UTC
Secret Escapes DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Secret Escapes DE (SECRET-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 08, 2026 - 14:43 UTC
Empik GO PL orders are failing
Investigating - We are currently investigating an issue causing some orders of Empik GO PL (EMPKGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 08, 2026 - 09:47 UTC
Dehner DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Dehner DE (DHNER-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 05, 2026 - 19:20 UTC
Deezer Premium 3 Month US orders are failing
Investigating - We are currently investigating an issue causing some orders of Deezer Premium 3 Month US (DZPR3-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 05, 2026 - 12:51 UTC
HotelsGift BE orders are failing
Investigating - We are currently investigating an issue causing some orders of HotelsGift BE (HSGIF-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 04, 2026 - 07:30 UTC
Apple - DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Apple - DE (APPLEC-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 03, 2026 - 08:16 UTC
lastminute.com NO orders are failing
Investigating - We are currently investigating an issue causing some orders of lastminute.com NO (LASTM-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Feb 25, 2026 - 10:15 UTC
Lastminute.com Hotel IT orders are failing
Investigating - We are currently investigating an issue causing some orders of Lastminute.com Hotel IT (LASTH-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Feb 19, 2026 - 15:59 UTC
Kinepolis 2D Bioscoopvoucher BE orders are failing
Investigating - We are currently investigating an issue causing some orders of Kinepolis 2D Bioscoopvoucher BE (BIOSCP-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Feb 17, 2026 - 13:58 UTC
Emart KR orders are failing
Investigating - We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Feb 01, 2026 - 08:22 UTC
Mugsy US orders are failing
Investigating - We are currently investigating an issue causing some orders of Mugsy US (MUGSY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 28, 2026 - 13:43 UTC
Paramount MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Paramount MX (PRMT-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 26, 2026 - 16:56 UTC
Xbox Live Gold 1M MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Xbox Live Gold 1M MX (XBOX1-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 24, 2026 - 04:09 UTC
Microsoft Xbox Game Pass Core 6M ESD DK orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD DK (MSGC6-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:42 UTC
Microsoft Xbox Game Pass Core 3M ESD DK orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M ESD DK (MSGC3-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:42 UTC
Microsoft Xbox Game Pass Core 12M ESD DK orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD DK (MSGC12-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:22 UTC
Microsoft Xbox Game Pass Ult 3M ESD DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD DE (GU3M-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:17 UTC
Microsoft Xbox Game Pass Ult 3M ESD BE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD BE (GU3M-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:17 UTC
Microsoft Xbox Game Pass PC 3M FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass PC 3M FR (GP3M-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:14 UTC
Microsoft Xbox GamePass PC 3M ESD ES orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD ES (XGP3MO-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:06 UTC
Microsoft Xbox GamePass PC 3M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD NO (MSGP3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:05 UTC
Microsoft Xbox GamePass PC 3M ESD FI orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD FI (MSGP3-FI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:05 UTC
Microsoft Xbox GamePass PC 3M ESD DK orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD DK (MSGP3-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:05 UTC
Microsoft Xbox GamePass PC 3M ESD CH orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD CH (MSGP3-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:03 UTC
Microsoft Xbox GamePass PC 3M ESD AT orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD AT (MSGP3-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:03 UTC
Microsoft Xbox GamePass PC 3M ESD UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD UK (MIX3PC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:03 UTC
Microsoft Xbox GamePass PC 3M ESD NL orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD NL (GP3M-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:02 UTC
Microsoft Xbox GamePass PC 3M ESD DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD DE (GP3M-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:01 UTC
Microsoft Xbox GamePass PC 3M ESD BE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD BE (GP3M-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:01 UTC
Microsoft Xbox Game Pass Core 3M SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M SE (MXGPC3-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 14:46 UTC
Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 14:44 UTC
Microsoft Xbox Game Pass Core 12M SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M SE (MXGP12-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 14:33 UTC
Microsoft Xbox Game Pass Ult 1M SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M SE (MXGPU1-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 14:33 UTC
Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 14:27 UTC
Gold Razer MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Gold Razer MX (GLDR-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 08, 2026 - 21:21 UTC
Colruyt Let's Eat BE orders are failing
Investigating - We are currently investigating an issue causing some orders of Colruyt Let's Eat BE (COLRYT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 07, 2026 - 12:13 UTC
The White Company UK orders are failing
Investigating - We are currently investigating an issue causing some orders of The White Company UK (TWC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 06, 2026 - 11:34 UTC
Microsoft Xbox Game Pass Core 12M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 06, 2026 - 06:35 UTC
Update - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jan 06, 2026 - 06:32 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jan 06, 2026 - 06:32 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 06, 2026 - 06:32 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jan 06, 2026 - 06:32 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 06, 2026 - 06:32 UTC
Microsoft Xbox Game Pass Core 6M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD NO (MSGC6-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 05, 2026 - 13:24 UTC
Microsoft Xbox Game Pass Core 3M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M ESD NO (MSGC3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 05, 2026 - 12:44 UTC
Microsoft Xbox Game Pass Core 6M SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M SE (MXGPC6-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 28, 2025 - 16:55 UTC
Blissim FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Blissim FR (BLSM-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 25, 2025 - 11:48 UTC
My Personal Trainer UK orders are failing
Investigating - We are currently investigating an issue causing some orders of My Personal Trainer UK (MYPT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 24, 2025 - 06:57 UTC
CIELA BG orders are failing
Investigating - We are currently investigating an issue causing some orders of CIELA BG (CIELA-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:21 UTC
SPARK BG orders are failing
Investigating - We are currently investigating an issue causing some orders of SPARK BG (SPARK-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:20 UTC
Fashion Days BG orders are failing
Investigating - We are currently investigating an issue causing some orders of Fashion Days BG (FDAY-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:20 UTC
eMag BG orders are failing
Investigating - We are currently investigating an issue causing some orders of eMag BG (EMAG-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:09 UTC
DECATHLON BG orders are failing
Investigating - We are currently investigating an issue causing some orders of DECATHLON BG (DECA-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:08 UTC
Ardes BG orders are failing
Investigating - We are currently investigating an issue causing some orders of Ardes BG (ARD-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:08 UTC
Travelcircus DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Travelcircus DE (TRVLC-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 22, 2025 - 14:35 UTC
Flipkart IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Flipkart IN (FLIPKR-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 15, 2025 - 14:32 UTC
Microsoft Minecraft 3500 MineCoins ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Minecraft 3500 MineCoins ESD NO (MSM3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 12, 2025 - 21:38 UTC
Mighty Ape NZ orders are failing
Investigating - We are currently investigating an issue causing some orders of Mighty Ape NZ (MIG-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 03, 2025 - 01:29 UTC
Spotify UK - All Subscriptions orders are failing
Investigating - We are currently investigating an issue causing some orders of Spotify UK - All Subscriptions (SPOTIF-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 15, 2025 - 11:53 UTC
Jones The Grocer AE orders are failing
Investigating - We are currently investigating an issue causing some orders of Jones The Grocer AE (JON-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 29, 2025 - 13:51 UTC
Nice One SA orders are failing
Investigating - We are currently investigating an issue causing some orders of Nice One SA (NICE-SA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 29, 2025 - 13:37 UTC
Dots.eco - Återställ ett fragment av ett korallrev SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Dots.eco - Återställ ett fragment av ett korallrev SE (ATE-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jul 07, 2025 - 12:26 UTC
Myntra IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Myntra IN (MYNT-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jul 05, 2025 - 04:58 UTC

About This Site

We continuously monitor the status of Runa Connect, Link, Wrap, Drive, and all related services. If there are any interruptions in service updates will be posted here.

You can subscribe to this page via email to get notified of any incidents affecting our service.

Uptime over the past 90 days. View historical uptime.
Runa API Operational
90 days ago
100.0 % uptime
Today
Runa Web App Operational
90 days ago
100.0 % uptime
Today
Gift Processing Partial Outage
Email Delivery Operational
Runa Playground Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upstream Provider Maintenance Mar 17, 2026 06:00-06:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 09, 2026 - 15:34 UTC
Scheduled - Order requests will fail during the maintenance window due to BHN scheduled maintenance. The actual downtime is expected to last only 5 minutes:

From: 2026-03-17 06:00 GMT
To: 2026-03-17 06:30 GMT

🛠️ Affected Products
All requests through the Hawk Marketplace API will fail during the maintenance window.
Mar 17, 2026 - 06:00 UTC

Upstream Provider Maintenance Mar 17, 2026 07:00-07:30 UTC

Order requests will fail during the maintenance window due to BHN scheduled maintenance. The actual downtime is expected to last only 5 minutes:

From: 2026-03-17 07:00 GMT
To: 2026-03-17 07:30 GMT

🛠️ Affected Products
All requests through the Hawk Marketplace API will fail during the maintenance window.
Posted on Mar 09, 2026 - 15:33 UTC

Upstream Provider Maintenance Mar 22, 2026 02:00-06:00 UTC

Due to an upstream provider maintenance, orders for some products (list provided below) may fail intermittently during these windows:

From: 2026-03-22 02:00 GMT
To: 2026-03-22 06:00 GMT
Expected Duration: 4 hours


🛠️ Affected Products
Below is the complete list of products that may experience intermittent issues during the maintenance window:

TKM-SE
TKM-PL
TKM-NZ
TKM-NO
TKM-NL
TKM-IE
TKM-GB
TKM-FR
TKM-FI
TKM-ES
TKM-DK
TKM-DE
TKM-CZ
TKM-BE
TKM-AU
TKM-AT
Posted on Mar 05, 2026 - 14:47 UTC

Upstream Provider Maintenance Mar 22, 2026 02:00-06:00 UTC

Due to an upstream provider maintenance, during this time all Sainsbury’s, Argos, Multi Brand, TU & Habitat products and services shall be unavailable, including online Issuance, redemptions and balance check facilities.

From: 2026-03-22 02:00 GMT
To: 2026-03-22 06:00 GMT
Expected Duration: 4 hours


🛠️ Affected Products
Below is the complete list of products that may experience intermittent issues during the maintenance window:
SAINEB-GB
SAINMB-GB
SAINSC-GB
SAINSF-GB
SAINS-GB
SAINSG-GB
HBTAT-SDXR-GB
Posted on Mar 05, 2026 - 14:54 UTC
Mar 12, 2026
Decathlon NL orders are failing
Resolved - This incident has been resolved.
Mar 12, 15:23 UTC
Investigating - We are currently investigating an issue causing some orders of Decathlon NL (DECA-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 12, 15:09 UTC
Amazon Fresh Voucher IN orders are failing
Resolved - This incident has been resolved.
Mar 12, 13:58 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon Fresh Voucher IN (AMZF-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 16:05 UTC
Amazon Prime - 12 Months IN orders are failing
Resolved - This incident has been resolved.
Mar 12, 13:58 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon Prime - 12 Months IN (AMPR-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 16:04 UTC
Amazon Prime Lite Edition - IN orders are failing
Resolved - This incident has been resolved.
Mar 12, 13:57 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon Prime Lite Edition - IN (AMPL-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 16:03 UTC
MakeMyTrip Pre Buy IN orders are failing
Resolved - This incident has been resolved.
Mar 12, 12:36 UTC
Investigating - We are currently investigating an issue causing some orders of MakeMyTrip Pre Buy IN (MMTP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 11, 10:40 UTC
MakeMyTrip Pre Buy IN orders are failing
Resolved - This incident has been resolved.
Mar 12, 12:36 UTC
Investigating - We are currently investigating an issue causing some orders of MakeMyTrip Pre Buy IN (MMTP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 11, 10:40 UTC
Mar 11, 2026
Royal Design SE orders are failing
Resolved - This incident has been resolved.
Mar 11, 21:09 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 11, 20:09 UTC
Investigating - We are currently investigating an issue causing some orders of Royal Design SE (RYLDS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 11, 15:48 UTC
KAUP24 EE orders are failing
Resolved - This incident has been resolved.
Mar 11, 20:52 UTC
Investigating - We are currently investigating an issue causing some orders of KAUP24 EE (KAUP-EE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 11, 19:33 UTC
Playstation IE orders are failing
Resolved - This incident has been resolved.
Mar 11, 16:32 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 11, 15:32 UTC
Investigating - We are currently investigating an issue causing some orders of Playstation IE (PLAY-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 3, 16:15 UTC
McDonald's KR orders are failing
Resolved - This incident has been resolved.
Mar 11, 15:33 UTC
Investigating - We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 11, 15:23 UTC
Amazon Prime Shopping Edition - IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 14:36 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon Prime Shopping Edition - IN (AMPS-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 16:04 UTC
Amazon Prime - 3 Months IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 14:35 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon Prime - 3 Months IN (AM3M-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 15:59 UTC
Walmart US orders are failing
Resolved - This incident has been resolved.
Mar 11, 12:46 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 11, 11:46 UTC
Investigating - We are currently investigating an issue causing some orders of Walmart US (WMART-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 11, 05:11 UTC
Vijay Sales IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 12:31 UTC
Investigating - We are currently investigating an issue causing some orders of Vijay Sales IN (VIJA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 3, 08:23 UTC
Uber IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 12:25 UTC
Investigating - We are currently investigating an issue causing some orders of Uber IN (UBER-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 2, 19:08 UTC
MakeMyTrip Rail - B2B IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 12:24 UTC
Investigating - We are currently investigating an issue causing some orders of MakeMyTrip Rail - B2B IN (MMTR-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 3, 13:49 UTC
Lulu Hypermarket IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 12:23 UTC
Investigating - We are currently investigating an issue causing some orders of Lulu Hypermarket IN (LULU-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 9, 16:22 UTC
Hamleys (Luxe-RBL) IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 12:14 UTC
Investigating - We are currently investigating an issue causing some orders of Hamleys (Luxe-RBL) IN (HAML-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 3, 09:31 UTC
MakeMyTrip Bus - B2B IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 11:54 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 11, 10:54 UTC
Investigating - We are currently investigating an issue causing some orders of MakeMyTrip Bus - B2B IN (MMTB-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 6, 01:19 UTC
Tata Cliq Fashion IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 11:52 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 11, 10:52 UTC
Investigating - We are currently investigating an issue causing some orders of Tata Cliq Fashion IN (TATA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 11, 04:57 UTC
Bigbasket IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 11:52 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 11, 10:51 UTC
Investigating - We are currently investigating an issue causing some orders of Bigbasket IN (BIGB-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 3, 01:35 UTC
AJIO IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 11:40 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 11, 10:40 UTC
Investigating - We are currently investigating an issue causing some orders of AJIO IN (AJIO-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 8, 17:13 UTC
Zomato (B2B) IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 11:01 UTC
Investigating - We are currently investigating an issue causing some orders of Zomato (B2B) IN (ZOMA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 2, 18:43 UTC
GRT Jewellers IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 10:59 UTC
Investigating - We are currently investigating an issue causing some orders of GRT Jewellers IN (GRTJ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 9, 07:14 UTC
Levi's IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 10:57 UTC
Investigating - We are currently investigating an issue causing some orders of Levi's IN (LEVI-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 8, 09:44 UTC
Westside IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 10:57 UTC
Investigating - We are currently investigating an issue causing some orders of Westside IN (WEST-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 5, 14:11 UTC
Nykaa IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 10:56 UTC
Investigating - We are currently investigating an issue causing some orders of Nykaa IN (NYKA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 4, 04:25 UTC
Reliance Digital IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 10:55 UTC
Investigating - We are currently investigating an issue causing some orders of Reliance Digital IN (RELIA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 5, 03:55 UTC
PVR Cinemas IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 10:55 UTC
Investigating - We are currently investigating an issue causing some orders of PVR Cinemas IN (PVR-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 8, 10:37 UTC
Ease My Trip IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 10:52 UTC
Investigating - We are currently investigating an issue causing some orders of Ease My Trip IN (EMT-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 6, 04:11 UTC
EatSure IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 10:52 UTC
Investigating - We are currently investigating an issue causing some orders of EatSure IN (EATS-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 9, 21:44 UTC
Dominos IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 10:52 UTC
Investigating - We are currently investigating an issue causing some orders of Dominos IN (DOMI-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 4, 12:10 UTC
Decathlon IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 10:52 UTC
Investigating - We are currently investigating an issue causing some orders of Decathlon IN (DECA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 5, 15:34 UTC
Croma IN orders are failing
Resolved - This incident has been resolved.
Mar 11, 10:52 UTC
Investigating - We are currently investigating an issue causing some orders of Croma IN (CROM-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 4, 18:46 UTC
Razer Gold US orders are failing
Resolved - This incident has been resolved.
Mar 11, 08:42 UTC
Investigating - We are currently investigating an issue causing some orders of Razer Gold US (RZGOLD-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 10, 05:26 UTC
Mar 10, 2026
McDonald's KR orders are failing
Resolved - This incident has been resolved.
Mar 10, 17:37 UTC
Investigating - We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 10, 12:57 UTC
Douglas PL orders are failing
Resolved - This incident has been resolved.
Mar 10, 16:04 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 10, 15:04 UTC
Investigating - We are currently investigating an issue causing some orders of Douglas PL (DOUG-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 9, 17:00 UTC
Reliance JioMart IN orders are failing
Resolved - This incident has been resolved.
Mar 10, 15:52 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 10, 14:52 UTC
Investigating - We are currently investigating an issue causing some orders of Reliance JioMart IN (RJIO-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 5, 11:04 UTC
MakeMyTrip Pre Buy IN orders are failing
Resolved - This incident has been resolved.
Mar 10, 15:40 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 10, 14:39 UTC
Investigating - We are currently investigating an issue causing some orders of MakeMyTrip Pre Buy IN (MMTP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 2, 20:20 UTC
Pickleball Central US orders are failing
Resolved - This incident has been resolved.
Mar 10, 12:57 UTC
Investigating - We are currently investigating an issue causing some orders of Pickleball Central US (PICKLE-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 10, 11:57 UTC
Google Play CA orders are failing
Resolved - This incident has been resolved.
Mar 10, 09:51 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 10, 08:51 UTC
Investigating - We are currently investigating an issue causing some orders of Google Play CA (PLAY-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 10, 05:26 UTC
Upstream Provider Maintenance
Completed - The scheduled maintenance has been completed.
Mar 10, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 06:00 UTC
Scheduled - Due to an upstream provider maintenance, orders for some products (list provided below) may fail intermittently during these windows:
From: 2026-03-10 06:00 UTC
To: 2026-03-10 06:30 UTC

🛠️ Affected Products
Below is the complete list of products that may experience intermittent issues during the maintenance window.

AMART-AU
NIGSWG-AU
SPKPOP-AU
WITCH-AU
CTNFAC-AU
ASOS-AU
PROD-AU
SEPH-AU
CTNBDY-AU
HOYTS-AU
OTNSUP-AU
MIMC-AU
PAND-AU
CTNKDS-AU
HARV-AU
SHEIN-AU
KATHM-AU
CTNTYP-AU
ALLKND-AU
EVCIN-AU
JAYCAR-AU
Feb 24, 18:58 UTC
Mar 9, 2026
Amazon Pay orders are failing
Resolved - This incident has been resolved.
Mar 9, 20:37 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 9, 19:37 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 14:59 UTC
MANGO FR orders are failing
Resolved - This incident has been resolved.
Mar 9, 19:31 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 7, 09:36 UTC
Quince US orders are failing
Resolved - This incident has been resolved.
Mar 9, 19:27 UTC
Investigating - We are currently investigating an issue causing some orders of Quince US (QUNC-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 9, 15:36 UTC
Pickleball Central US orders are failing
Resolved - This incident has been resolved.
Mar 9, 19:26 UTC
Investigating - We are currently investigating an issue causing some orders of Pickleball Central US (PICKLE-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 8, 21:56 UTC
McDonald's KR orders are failing
Resolved - This incident has been resolved.
Mar 9, 15:22 UTC
Investigating - We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 9, 14:02 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 9, 14:01 UTC
Investigating - We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 9, 10:11 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 9, 10:07 UTC
Investigating - We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 9, 09:21 UTC
Carrefour ES orders are failing
Resolved - This incident has been resolved.
Mar 9, 15:22 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 9, 08:56 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 9, 08:53 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 9, 08:52 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 9, 08:47 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 9, 08:46 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 9, 08:43 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 9, 08:41 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 9, 08:36 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 9, 08:36 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 9, 08:32 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 8, 22:46 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 8, 22:42 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 8, 21:12 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 8, 21:07 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 8, 20:57 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 8, 20:55 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 8, 12:51 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 8, 12:48 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 8, 10:17 UTC
Eurostar UK orders are failing
Resolved - This incident has been resolved.
Mar 9, 11:54 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 9, 10:54 UTC
Investigating - We are currently investigating an issue causing some orders of Eurostar UK (ESTAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 7, 10:58 UTC
Obi DE orders are failing
Resolved - This incident has been resolved.
Mar 9, 11:40 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 9, 10:40 UTC
Investigating - We are currently investigating an issue causing some orders of Obi DE (OBI-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 6, 16:14 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 6, 16:08 UTC
Investigating - We are currently investigating an issue causing some orders of Obi DE (OBI-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 6, 12:53 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 6, 12:45 UTC
Investigating - We are currently investigating an issue causing some orders of Obi DE (OBI-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 6, 06:47 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 6, 06:39 UTC
Investigating - We are currently investigating an issue causing some orders of Obi DE (OBI-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 5, 15:06 UTC
Mar 8, 2026
Amazon Shopping Voucher orders are failing
Resolved - This incident has been resolved.
Mar 8, 04:24 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 8, 03:24 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon Shopping Voucher (AMZSHP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 15:40 UTC
Mar 7, 2026
Mar 6, 2026
Decathlon BE orders are failing
Resolved - This incident has been resolved.
Mar 6, 16:27 UTC
Investigating - We are currently investigating an issue causing some orders of Decathlon BE (DECA-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 6, 16:00 UTC
MANGO GR orders are failing
Resolved - This incident has been resolved.
Mar 6, 12:45 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO GR (MANGO-GR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 6, 04:42 UTC
JD Sports GB orders are failing
Resolved - This incident has been resolved.
Mar 6, 11:34 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 6, 10:34 UTC
Investigating - We are currently investigating an issue causing some orders of JD Sports GB (JDS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 6, 10:05 UTC
Mar 5, 2026
IKEA IE orders are failing
Resolved - This incident has been resolved.
Mar 5, 17:49 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 5, 16:49 UTC
Investigating - We are currently investigating an issue causing some orders of IKEA IE (IKEA-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 5, 10:34 UTC
Cultura FR orders are failing
Resolved - This incident has been resolved.
Mar 5, 14:00 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 5, 13:00 UTC
Investigating - We are currently investigating an issue causing some orders of Cultura FR (CLTRA-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 4, 23:58 UTC
Decathlon NL orders are failing
Resolved - This incident has been resolved.
Mar 5, 00:27 UTC
Investigating - We are currently investigating an issue causing some orders of Decathlon NL (DECA-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 4, 22:17 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 4, 22:15 UTC
Investigating - We are currently investigating an issue causing some orders of Decathlon NL (DECA-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 4, 22:07 UTC
Mar 4, 2026

Unresolved incident: HotelsGift BE orders are failing.

Mar 3, 2026
Decathlon FR orders are failing
Resolved - This incident has been resolved.
Mar 3, 11:24 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 3, 10:24 UTC
Investigating - We are currently investigating an issue causing some orders of Decathlon FR (DECA-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 3, 10:10 UTC
Clarks UK orders are failing
Resolved - This incident has been resolved.
Mar 3, 09:28 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 3, 08:28 UTC
Investigating - We are currently investigating an issue causing some orders of Clarks UK (CLRKS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 14, 11:55 UTC
Amazon UK orders are failing
Resolved - This incident has been resolved.
Mar 3, 08:28 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 3, 07:28 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon UK (AMZ-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 21:51 UTC
Mar 2, 2026
The Entertainer UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 17:45 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 16:45 UTC
Investigating - We are currently investigating an issue causing some orders of The Entertainer UK (TENT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 21:56 UTC
Wagamama UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 17:40 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 16:40 UTC
Investigating - We are currently investigating an issue causing some orders of Wagamama UK (WAGA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 20:16 UTC
Hotels.com UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 16:50 UTC
Investigating - We are currently investigating an issue causing some orders of Hotels.com UK (HCOM-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 6, 14:28 UTC
London Theatre Direct UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 16:47 UTC
Investigating - We are currently investigating an issue causing some orders of London Theatre Direct UK (LNDTH-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 21:10 UTC
ASOS UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 16:22 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 15:22 UTC
Investigating - We are currently investigating an issue causing some orders of ASOS UK (ASOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 20:29 UTC
IKEA UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 16:20 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 15:20 UTC
Investigating - We are currently investigating an issue causing some orders of IKEA UK (IKEA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 20:29 UTC
Iceland UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 16:16 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 15:16 UTC
Investigating - We are currently investigating an issue causing some orders of Iceland UK (ICELND-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 20:49 UTC
Adidas UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 16:13 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 15:13 UTC
Investigating - We are currently investigating an issue causing some orders of Adidas UK (ADAS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 22:11 UTC
Farmfoods UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 16:12 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 15:12 UTC
Investigating - We are currently investigating an issue causing some orders of Farmfoods UK (FRMFD-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 2, 11:40 UTC
Morrisons UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 16:09 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 15:09 UTC
Investigating - We are currently investigating an issue causing some orders of Morrisons UK (MORRI-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 21:05 UTC
Boots UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 16:04 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 15:04 UTC
Investigating - We are currently investigating an issue causing some orders of Boots UK (BOOTS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 20:13 UTC
Odeon UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 15:59 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 14:59 UTC
Investigating - We are currently investigating an issue causing some orders of Odeon UK (ODEON-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 21:34 UTC
TUI Rewards UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 15:57 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 14:57 UTC
Investigating - We are currently investigating an issue causing some orders of TUI Rewards UK (TUIREW-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 2, 08:27 UTC
Sainsbury's EB UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 13:45 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 12:45 UTC
Investigating - We are currently investigating an issue causing some orders of Sainsbury's EB UK (SAINEB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 11:43 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 1, 11:43 UTC
Investigating - We are currently investigating an issue causing some orders of Sainsbury's EB UK (SAINEB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 11:43 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 1, 11:43 UTC
Investigating - We are currently investigating an issue causing some orders of Sainsbury's EB UK (SAINEB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 11:43 UTC
Argos Rewards UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 13:43 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 12:43 UTC
Investigating - We are currently investigating an issue causing some orders of Argos Rewards UK (ARGOS-R-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 11:47 UTC
Sainsbury's UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 13:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 12:29 UTC
Investigating - We are currently investigating an issue causing some orders of Sainsbury's UK (SAINS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 11:42 UTC
Sainsbury's Groceries UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 12:57 UTC
Investigating - We are currently investigating an issue causing some orders of Sainsbury's Groceries UK (SAINSG-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 11:44 UTC
Sainsbury's Fuel Payment UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 12:57 UTC
Investigating - We are currently investigating an issue causing some orders of Sainsbury's Fuel Payment UK (SAINSF-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 12:11 UTC
Sainsbury's Cashback UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 12:57 UTC
Investigating - We are currently investigating an issue causing some orders of Sainsbury's Cashback UK (SAINSC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 14:29 UTC
Sainsbury's Multi Brand UK orders are failing
Resolved - This incident has been resolved.
Mar 2, 12:56 UTC
Investigating - We are currently investigating an issue causing some orders of Sainsbury's Multi Brand UK (SAINMB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 11:44 UTC
Olive Young KR orders are failing
Resolved - This incident has been resolved.
Mar 2, 10:01 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 2, 02:51 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 02:46 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 2, 00:52 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 00:49 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 2, 00:41 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 2, 00:34 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 16:46 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 1, 16:44 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 16:21 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 1, 15:37 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 15:21 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 1, 14:35 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 14:16 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 1, 14:15 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 13:56 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 1, 13:56 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 08:52 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 1, 08:43 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 07:57 UTC
McDonald's KR orders are failing
Resolved - This incident has been resolved.
Mar 2, 10:01 UTC
Investigating - We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 16:21 UTC
Decathlon BE orders are failing
Resolved - This incident has been resolved.
Mar 2, 09:42 UTC
Investigating - We are currently investigating an issue causing some orders of Decathlon BE (DECA-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 2, 07:15 UTC
Mar 1, 2026
Apple UK orders are failing
Resolved - This incident has been resolved.
Mar 1, 22:57 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 1, 21:57 UTC
Investigating - We are currently investigating an issue causing some orders of Apple UK (APPLE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 12:10 UTC
Apple UK orders are failing
Resolved - This incident has been resolved.
Mar 1, 11:01 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Mar 1, 10:01 UTC
Investigating - We are currently investigating an issue causing some orders of Apple UK (APPLE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 1, 03:58 UTC
Feb 28, 2026

No incidents reported.

Feb 27, 2026
Bloom & Wild DE orders are failing
Resolved - This incident has been resolved.
Feb 27, 16:12 UTC
Investigating - We are currently investigating an issue causing some orders of Bloom & Wild DE (BAW-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Feb 27, 16:02 UTC
Olive Young KR orders are failing
Resolved - This incident has been resolved.
Feb 27, 12:55 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Feb 27, 07:45 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Feb 27, 07:42 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Feb 27, 05:50 UTC
Feb 26, 2026
Five Guys UK orders are failing
Resolved - This incident has been resolved.
Feb 26, 16:47 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Feb 26, 15:47 UTC
Investigating - We are currently investigating an issue causing some orders of Five Guys UK (FIVEGY-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Feb 15, 13:32 UTC
Olive Young KR orders are failing
Resolved - This incident has been resolved.
Feb 26, 15:56 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Feb 26, 14:56 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Feb 26, 14:10 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Feb 26, 13:31 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Feb 26, 13:28 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Feb 26, 10:36 UTC
← Incident History Powered by Atlassian Statuspage