Sergent Major FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Sergent Major FR (SERGNT-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 12, 2026 - 12:10 UTC
Amazon SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Amazon SE (AMZ-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 12, 2026 - 06:29 UTC
Amazon.nl orders are failing
Investigating - We are currently investigating an issue causing some orders of Amazon.nl (AMZ-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 11, 2026 - 23:26 UTC
MANGO SE orders are failing
Investigating - We are currently investigating an issue causing some orders of MANGO SE (MANGO-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 11, 2026 - 06:23 UTC
Celebrity Cruises US orders are failing
Investigating - We are currently investigating an issue causing some orders of Celebrity Cruises US (CLBCRU-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 09, 2026 - 14:22 UTC
Wolt RO orders are failing
Investigating - We are currently investigating an issue causing some orders of Wolt RO (WOLT-RO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 04, 2026 - 18:11 UTC
Apple - FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Apple - FR (APPLEC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 04, 2026 - 00:34 UTC
Amour & Lingerie FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Amour & Lingerie FR (LVECTY-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 03, 2026 - 14:54 UTC
CECIL DE orders are failing
Investigating - We are currently investigating an issue causing some orders of CECIL DE (CEC-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 01, 2026 - 13:05 UTC
Intersport DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Intersport DE (INTRSP-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 01, 2026 - 10:32 UTC
Famileat FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Famileat FR (FAMILT-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 31, 2026 - 20:48 UTC
GameStop IT orders are failing
Investigating - We are currently investigating an issue causing some orders of GameStop IT (GAME-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 30, 2026 - 04:08 UTC
Engbers DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Engbers DE (ENGBR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 26, 2026 - 11:38 UTC
EIS.de DE orders are failing
Investigating - We are currently investigating an issue causing some orders of EIS.de DE (EIS-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 22, 2026 - 18:05 UTC
RTL+ DE orders are failing
Investigating - We are currently investigating an issue causing some orders of RTL+ DE (RTL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 21, 2026 - 19:17 UTC
Hugendubel DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Hugendubel DE (HUGEBL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 21, 2026 - 19:07 UTC
Zomato (B2B) IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Zomato (B2B) IN (ZOMA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 19, 2026 - 08:10 UTC
Shein NZ orders are failing
Investigating - We are currently investigating an issue causing some orders of Shein NZ (SHE-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 17, 2026 - 09:44 UTC
Tchibo DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Tchibo DE (TCHIBO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 13, 2026 - 21:20 UTC
True Classic US orders are failing
Investigating - We are currently investigating an issue causing some orders of True Classic US (TRUECL-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 12, 2026 - 22:15 UTC
VVV Online NL orders are failing
Investigating - We are currently investigating an issue causing some orders of VVV Online NL (VVV-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 07, 2026 - 17:07 UTC
Gymgrossisten SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Gymgrossisten SE (GYMGRS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 07, 2026 - 14:24 UTC
SuperValu IE orders are failing
Investigating - We are currently investigating an issue causing some orders of SuperValu IE (SUP-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 03, 2026 - 16:27 UTC
Grown Brilliance US orders are failing
Investigating - We are currently investigating an issue causing some orders of Grown Brilliance US (BRWBRL-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 27, 2026 - 16:39 UTC
POWER NO orders are failing
Investigating - We are currently investigating an issue causing some orders of POWER NO (POWER-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 27, 2026 - 08:48 UTC
BAUR DE orders are failing
Investigating - We are currently investigating an issue causing some orders of BAUR DE (BAUR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 22, 2026 - 17:23 UTC
Malaysia Airalo eSIM SG orders are failing
Investigating - We are currently investigating an issue causing some orders of Malaysia Airalo eSIM SG (AIRMY-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 22, 2026 - 15:06 UTC
Xbox Game Pass Ultimate 3M US orders are failing
Investigating - We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 3M US (XBOX3-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 22, 2026 - 12:47 UTC
Odeon myLIMITLESS Plus UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Odeon myLIMITLESS Plus UK (OMLP-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 12, 2026 - 13:38 UTC
Galeria Karstadt Kaufhof DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Galeria Karstadt Kaufhof DE (GALRIE-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 07, 2026 - 11:56 UTC
Deezer Premium 3 Month UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Deezer Premium 3 Month UK (DZPR3-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 05, 2026 - 09:52 UTC
PlayStation MX orders are failing
Investigating - We are currently investigating an issue causing some orders of PlayStation MX (PLAYST-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 03, 2026 - 17:40 UTC
Nature & Découvertes FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Nature & Découvertes FR (NATDEC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 26, 2026 - 08:26 UTC
Six Flags MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Six Flags MX (SIXFLG-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 25, 2026 - 20:19 UTC
Steam (UAE Account) AE orders are failing
Investigating - We are currently investigating an issue causing some orders of Steam (UAE Account) AE (STEAM-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 24, 2026 - 20:45 UTC
SportScheck DE orders are failing
Investigating - We are currently investigating an issue causing some orders of SportScheck DE (SCHEK-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 20, 2026 - 14:02 UTC
Joy Alukkas Diamond IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Joy Alukkas Diamond IN (JOYD-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 18, 2026 - 06:17 UTC
Orchestra FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Orchestra FR (ORCHES-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 16, 2026 - 06:44 UTC
Samsonite PL orders are failing
Investigating - We are currently investigating an issue causing some orders of Samsonite PL (SAMSON-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 09, 2026 - 08:18 UTC
Answear PL orders are failing
Investigating - We are currently investigating an issue causing some orders of Answear PL (ANSWR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 08, 2026 - 18:56 UTC
Empik GO PL orders are failing
Investigating - We are currently investigating an issue causing some orders of Empik GO PL (EMPKGO-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 08, 2026 - 09:47 UTC
Deezer Premium 3 Month US orders are failing
Investigating - We are currently investigating an issue causing some orders of Deezer Premium 3 Month US (DZPR3-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 05, 2026 - 12:51 UTC
lastminute.com NO orders are failing
Investigating - We are currently investigating an issue causing some orders of lastminute.com NO (LASTM-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Feb 25, 2026 - 10:15 UTC
Lastminute.com Hotel IT orders are failing
Investigating - We are currently investigating an issue causing some orders of Lastminute.com Hotel IT (LASTH-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Feb 19, 2026 - 15:59 UTC
Mugsy US orders are failing
Investigating - We are currently investigating an issue causing some orders of Mugsy US (MUGSY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 28, 2026 - 13:43 UTC
Xbox Live Gold 1M MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Xbox Live Gold 1M MX (XBOX1-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 24, 2026 - 04:09 UTC
Microsoft Xbox Game Pass Core 6M ESD DK orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD DK (MSGC6-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:42 UTC
Microsoft Xbox Game Pass Core 3M ESD DK orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M ESD DK (MSGC3-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:42 UTC
Microsoft Xbox Game Pass Core 12M ESD DK orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD DK (MSGC12-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:22 UTC
Microsoft Xbox Game Pass Ult 3M ESD DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD DE (GU3M-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:17 UTC
Microsoft Xbox Game Pass Ult 3M ESD BE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD BE (GU3M-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:17 UTC
Microsoft Xbox Game Pass PC 3M FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass PC 3M FR (GP3M-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:14 UTC
Microsoft Xbox GamePass PC 3M ESD ES orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD ES (XGP3MO-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:06 UTC
Microsoft Xbox GamePass PC 3M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD NO (MSGP3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:05 UTC
Microsoft Xbox GamePass PC 3M ESD FI orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD FI (MSGP3-FI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:05 UTC
Microsoft Xbox GamePass PC 3M ESD DK orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD DK (MSGP3-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:05 UTC
Microsoft Xbox GamePass PC 3M ESD CH orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD CH (MSGP3-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:03 UTC
Microsoft Xbox GamePass PC 3M ESD AT orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD AT (MSGP3-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:03 UTC
Microsoft Xbox GamePass PC 3M ESD UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD UK (MIX3PC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:03 UTC
Microsoft Xbox GamePass PC 3M ESD NL orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD NL (GP3M-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:02 UTC
Microsoft Xbox GamePass PC 3M ESD DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD DE (GP3M-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:01 UTC
Microsoft Xbox GamePass PC 3M ESD BE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD BE (GP3M-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 17:01 UTC
Microsoft Xbox Game Pass Core 3M SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M SE (MXGPC3-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 14:46 UTC
Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 14:44 UTC
Microsoft Xbox Game Pass Core 12M SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M SE (MXGP12-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 14:33 UTC
Microsoft Xbox Game Pass Ult 1M SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M SE (MXGPU1-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 14:33 UTC
Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 09, 2026 - 14:27 UTC
Gold Razer MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Gold Razer MX (GLDR-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 08, 2026 - 21:21 UTC
Colruyt Let's Eat BE orders are failing
Investigating - We are currently investigating an issue causing some orders of Colruyt Let's Eat BE (COLRYT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 07, 2026 - 12:13 UTC
Microsoft Xbox Game Pass Core 12M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 06, 2026 - 06:35 UTC
Update - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jan 06, 2026 - 06:32 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jan 06, 2026 - 06:32 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 06, 2026 - 06:32 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jan 06, 2026 - 06:32 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 06, 2026 - 06:32 UTC
Microsoft Xbox Game Pass Core 6M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD NO (MSGC6-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 05, 2026 - 13:24 UTC
Microsoft Xbox Game Pass Core 3M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M ESD NO (MSGC3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jan 05, 2026 - 12:44 UTC
Microsoft Xbox Game Pass Core 6M SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M SE (MXGPC6-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 28, 2025 - 16:55 UTC
Blissim FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Blissim FR (BLSM-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 25, 2025 - 11:48 UTC
My Personal Trainer UK orders are failing
Investigating - We are currently investigating an issue causing some orders of My Personal Trainer UK (MYPT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 24, 2025 - 06:57 UTC
CIELA BG orders are failing
Investigating - We are currently investigating an issue causing some orders of CIELA BG (CIELA-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:21 UTC
SPARK BG orders are failing
Investigating - We are currently investigating an issue causing some orders of SPARK BG (SPARK-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:20 UTC
Fashion Days BG orders are failing
Investigating - We are currently investigating an issue causing some orders of Fashion Days BG (FDAY-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:20 UTC
eMag BG orders are failing
Investigating - We are currently investigating an issue causing some orders of eMag BG (EMAG-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:09 UTC
DECATHLON BG orders are failing
Investigating - We are currently investigating an issue causing some orders of DECATHLON BG (DECA-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:08 UTC
Ardes BG orders are failing
Investigating - We are currently investigating an issue causing some orders of Ardes BG (ARD-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 23, 2025 - 12:08 UTC
Travelcircus DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Travelcircus DE (TRVLC-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 22, 2025 - 14:35 UTC
Flipkart IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Flipkart IN (FLIPKR-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 15, 2025 - 14:32 UTC
Microsoft Minecraft 3500 MineCoins ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Minecraft 3500 MineCoins ESD NO (MSM3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 12, 2025 - 21:38 UTC
Mighty Ape NZ orders are failing
Investigating - We are currently investigating an issue causing some orders of Mighty Ape NZ (MIG-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 03, 2025 - 01:29 UTC
Spotify UK - All Subscriptions orders are failing
Investigating - We are currently investigating an issue causing some orders of Spotify UK - All Subscriptions (SPOTIF-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 15, 2025 - 11:53 UTC
Jones The Grocer AE orders are failing
Investigating - We are currently investigating an issue causing some orders of Jones The Grocer AE (JON-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 29, 2025 - 13:51 UTC
Nice One SA orders are failing
Investigating - We are currently investigating an issue causing some orders of Nice One SA (NICE-SA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 29, 2025 - 13:37 UTC
Dots.eco - Återställ ett fragment av ett korallrev SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Dots.eco - Återställ ett fragment av ett korallrev SE (ATE-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jul 07, 2025 - 12:26 UTC
Myntra IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Myntra IN (MYNT-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jul 05, 2025 - 04:58 UTC

About This Site

We continuously monitor the status of Runa Connect, Link, Wrap, Drive, and all related services. If there are any interruptions in service updates will be posted here.

You can subscribe to this page via email to get notified of any incidents affecting our service.

Uptime over the past 90 days. View historical uptime.
Runa API Operational
90 days ago
100.0 % uptime
Today
Runa Web App Operational
90 days ago
100.0 % uptime
Today
Gift Processing Partial Outage
Email Delivery Operational
Runa Playground Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upstream Provider Maintenance (BHN) Jun 23, 2026 02:00-02:15 UTC

Due to an upstream provider maintenance, orders for some products may fail intermittently during these windows:
From: 2026-06-23, 02:00
To: 2026-06-23, 02:15

FTP uploads will remain available during the outage window; however, orders submitted via FTP will not be processed until services are fully restored.

Please note that any files submitted during this time will be processed once the maintenance window has concluded. To help minimize disruption, we recommend avoiding API order submissions during the maintenance window and planning for a temporary pause in processing activity during that time.

🛠️ Affected Products
The impacted services and systems affected by this maintenance outage include:
- Hawk Marketplace APIs
- Hawk Marketplace Portals
- MyPrepaidCenter (MPC)
- My Card Wallet (MCW)
Posted on Jun 11, 2026 - 09:09 UTC
Jun 12, 2026
Sam's Club US orders are failing
Resolved - This incident has been resolved.
Jun 12, 13:18 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 12, 12:18 UTC
Investigating - We are currently investigating an issue causing some orders of Sam's Club US (SAMSCL-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 12, 08:03 UTC
Walmart US orders are failing
Resolved - This incident has been resolved.
Jun 12, 12:57 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 12, 11:57 UTC
Investigating - We are currently investigating an issue causing some orders of Walmart US (WMART-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 12, 08:08 UTC
Innovasport MX orders are failing
Resolved - This incident has been resolved.
Jun 12, 12:48 UTC
Investigating - We are currently investigating an issue causing some orders of Innovasport MX (INVSP-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 13, 18:45 UTC
Jun 11, 2026
Bloom & Wild DE orders are failing
Resolved - This incident has been resolved.
Jun 11, 17:07 UTC
Investigating - We are currently investigating an issue causing some orders of Bloom & Wild DE (BAW-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 11, 12:22 UTC
Dollarama CA orders are failing
Resolved - This incident has been resolved.
Jun 11, 13:20 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 11, 12:20 UTC
Investigating - We are currently investigating an issue causing some orders of Dollarama CA (DLRMA-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 10, 21:08 UTC
Greggs UK orders are failing
Resolved - This incident has been resolved.
Jun 11, 10:45 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 11, 09:45 UTC
Investigating - We are currently investigating an issue causing some orders of Greggs UK (GREGGS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 11, 07:32 UTC
Truffaut FR orders are failing
Resolved - This incident has been resolved.
Jun 11, 06:32 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 11, 05:32 UTC
Investigating - We are currently investigating an issue causing some orders of Truffaut FR (TRUF-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 10, 14:32 UTC
Cultura FR orders are failing
Resolved - This incident has been resolved.
Jun 11, 01:37 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 11, 00:37 UTC
Investigating - We are currently investigating an issue causing some orders of Cultura FR (CLTRA-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 10, 22:59 UTC
Jun 10, 2026
Steam IE orders are failing
Resolved - This incident has been resolved.
Jun 10, 15:23 UTC
Investigating - We are currently investigating an issue causing some orders of Steam IE (STEAM-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 22, 16:00 UTC
Solo Stove US orders are failing
Resolved - This incident has been resolved.
Jun 10, 15:17 UTC
Investigating - We are currently investigating an issue causing some orders of Solo Stove US (SOLOST-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 10, 10:32 UTC
Prenatal IT orders are failing
Resolved - This incident has been resolved.
Jun 10, 14:32 UTC
Investigating - We are currently investigating an issue causing some orders of Prenatal IT (PNAT-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Mar 22, 13:51 UTC
Cyberport AT orders are failing
Resolved - This incident has been resolved.
Jun 10, 02:32 UTC
Investigating - We are currently investigating an issue causing some orders of Cyberport AT (CPORT-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 9, 15:07 UTC
Jun 9, 2026
Tommy Hilfiger UK orders are failing
Resolved - This incident has been resolved.
Jun 9, 16:03 UTC
Investigating - We are currently investigating an issue causing some orders of Tommy Hilfiger UK (TOMMYH-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 9, 10:07 UTC
Apple CH orders are failing
Resolved - This incident has been resolved.
Jun 9, 13:57 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 9, 12:57 UTC
Investigating - We are currently investigating an issue causing some orders of Apple CH (APPLE-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 9, 09:55 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 9, 09:55 UTC
Investigating - We are currently investigating an issue causing some orders of Apple CH (APPLE-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 9, 07:27 UTC
Jun 8, 2026
Ticketmaster UK orders are failing
Resolved - This incident has been resolved.
Jun 8, 18:10 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 8, 17:10 UTC
Investigating - We are currently investigating an issue causing some orders of Ticketmaster UK (TKM-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 4, 21:48 UTC
Apple - IE orders are failing
Resolved - This incident has been resolved.
Jun 8, 17:48 UTC
Investigating - We are currently investigating an issue causing some orders of Apple - IE (APPLEC-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 5, 18:19 UTC
Swarovski SE orders are failing
Resolved - This incident has been resolved.
Jun 8, 17:48 UTC
Investigating - We are currently investigating an issue causing some orders of Swarovski SE (SWAR-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 7, 18:10 UTC
Cyberport AT orders are failing
Resolved - This incident has been resolved.
Jun 8, 17:48 UTC
Investigating - We are currently investigating an issue causing some orders of Cyberport AT (CPORT-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 8, 15:58 UTC
FNAC BE orders are failing
Resolved - This incident has been resolved.
Jun 8, 17:48 UTC
Investigating - We are currently investigating an issue causing some orders of FNAC BE (FNAC-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 8, 06:25 UTC
Ticketmaster FR orders are failing
Resolved - This incident has been resolved.
Jun 8, 17:48 UTC
Investigating - We are currently investigating an issue causing some orders of Ticketmaster FR (TKM-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 8, 12:37 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 8, 12:08 UTC
Investigating - We are currently investigating an issue causing some orders of Ticketmaster FR (TKM-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 6, 20:14 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 6, 20:14 UTC
Investigating - We are currently investigating an issue causing some orders of Ticketmaster FR (TKM-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 6, 19:49 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 6, 19:49 UTC
Investigating - We are currently investigating an issue causing some orders of Ticketmaster FR (TKM-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 6, 07:09 UTC
Amazon Pay orders are failing
Resolved - This incident has been resolved.
Jun 8, 15:04 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 8, 14:04 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 8, 09:31 UTC
Whisky52 UK orders are failing
Resolved - This incident has been resolved.
Jun 8, 14:07 UTC
Investigating - We are currently investigating an issue causing some orders of Whisky52 UK (WHSK1M-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 7, 10:55 UTC
Unleashed Brands [Urban Air] US orders are failing
Resolved - This incident has been resolved.
Jun 8, 12:53 UTC
Investigating - We are currently investigating an issue causing some orders of Unleashed Brands [Urban Air] US (URBNAR-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 7, 02:40 UTC
Solo Stove US orders are failing
Resolved - This incident has been resolved.
Jun 8, 12:52 UTC
Investigating - We are currently investigating an issue causing some orders of Solo Stove US (SOLOST-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 7, 14:14 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 7, 14:10 UTC
Investigating - We are currently investigating an issue causing some orders of Solo Stove US (SOLOST-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 7, 14:09 UTC
MediaMarkt DE orders are failing
Resolved - This incident has been resolved.
Jun 8, 09:06 UTC
Investigating - We are currently investigating an issue causing some orders of MediaMarkt DE (MMKT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 6, 22:19 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 6, 22:14 UTC
Investigating - We are currently investigating an issue causing some orders of MediaMarkt DE (MMKT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 6, 22:14 UTC
Jun 7, 2026
Pandora UK orders are failing
Resolved - This incident has been resolved.
Jun 7, 11:31 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 7, 10:31 UTC
Investigating - We are currently investigating an issue causing some orders of Pandora UK (PAND-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 6, 19:35 UTC
Currys UK orders are failing
Resolved - This incident has been resolved.
Jun 7, 05:31 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 7, 04:31 UTC
Investigating - We are currently investigating an issue causing some orders of Currys UK (DIX-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 6, 18:35 UTC
Upstream Provider Maintenance (ASDA)
Completed - The scheduled maintenance has been completed.
Jun 7, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 18:00 UTC
Scheduled - Due to an scheduled database upgrade, orders for some products may fail intermittently during these windows:
From: 06/06/2026, 6:00pm
To: 07/06/2026 12:00am
Jun 4, 07:54 UTC
Jun 6, 2026
ASDA UK orders are failing
Resolved - This incident has been resolved.
Jun 6, 21:05 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 6, 20:05 UTC
Investigating - We are currently investigating an issue causing some orders of ASDA UK (ASDA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 6, 18:24 UTC
Ticket SE orders are failing
Resolved - This incident has been resolved.
Jun 6, 15:00 UTC
Investigating - We are currently investigating an issue causing some orders of Ticket SE (TICKT-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 6, 11:01 UTC
PlayStation Store US orders are failing
Resolved - This incident has been resolved.
Jun 6, 09:15 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 6, 08:15 UTC
Investigating - We are currently investigating an issue causing some orders of PlayStation Store US (SONY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 5, 19:48 UTC
Jun 5, 2026
Homesense CA orders are failing
Resolved - This incident has been resolved.
Jun 5, 23:22 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 5, 22:22 UTC
Investigating - We are currently investigating an issue causing some orders of Homesense CA (SENSE-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 5, 19:42 UTC
Decathlon CH orders are failing
Resolved - This incident has been resolved.
Jun 5, 17:09 UTC
Investigating - We are currently investigating an issue causing some orders of Decathlon CH (DECA-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 5, 09:15 UTC
Odeon Admit One - Child Luxe UK orders are failing
Resolved - This incident has been resolved.
Jun 5, 15:14 UTC
Investigating - We are currently investigating an issue causing some orders of Odeon Admit One - Child Luxe UK (OACL-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 3, 10:28 UTC
Adam & Eve US orders are failing
Resolved - This incident has been resolved.
Jun 5, 15:10 UTC
Investigating - We are currently investigating an issue causing some orders of Adam & Eve US (ADMEV-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 5, 03:20 UTC
Jun 4, 2026
Currys Employee Benefits IE orders are failing
Resolved - This incident has been resolved.
Jun 4, 18:33 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 4, 17:33 UTC
Investigating - We are currently investigating an issue causing some orders of Currys Employee Benefits IE (DIX-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 2, 16:57 UTC
Carrefour ES orders are failing
Resolved - This incident has been resolved.
Jun 4, 16:26 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 4, 10:49 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 4, 10:47 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 4, 10:30 UTC
Cinema City PL orders are failing
Resolved - This incident has been resolved.
Jun 4, 14:10 UTC
Investigating - We are currently investigating an issue causing some orders of Cinema City PL (CNMCT-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 18, 19:22 UTC
Greggs UK orders are failing
Resolved - This incident has been resolved.
Jun 4, 10:04 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 4, 09:04 UTC
Investigating - We are currently investigating an issue causing some orders of Greggs UK (GREGGS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 3, 06:51 UTC
Razer Gold US orders are failing
Resolved - This incident has been resolved.
Jun 4, 05:41 UTC
Investigating - We are currently investigating an issue causing some orders of Razer Gold US (RZGOLD-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 3, 22:18 UTC
Jun 3, 2026
Publix US orders are failing
Resolved - This incident has been resolved.
Jun 3, 21:18 UTC
Investigating - We are currently investigating an issue causing some orders of Publix US (PUB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 3, 21:04 UTC
Cyberport DE orders are failing
Resolved - This incident has been resolved.
Jun 3, 16:29 UTC
Investigating - We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 3, 10:19 UTC
Wolt RO orders are failing
Resolved - This incident has been resolved.
Jun 3, 16:04 UTC
Investigating - We are currently investigating an issue causing some orders of Wolt RO (WOLT-RO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 11, 08:51 UTC
HelloFresh AT orders are failing
Resolved - This incident has been resolved.
Jun 3, 15:39 UTC
Investigating - We are currently investigating an issue causing some orders of HelloFresh AT (HFRESH-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 3, 14:34 UTC
MANGO SE orders are failing
Resolved - This incident has been resolved.
Jun 3, 10:09 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO SE (MANGO-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 2, 15:11 UTC
Walmart SB US orders are failing
Resolved - This incident has been resolved.
Jun 3, 07:16 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 3, 06:16 UTC
Investigating - We are currently investigating an issue causing some orders of Walmart SB US (WMRTS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 3, 03:24 UTC
Walmart US orders are failing
Resolved - This incident has been resolved.
Jun 3, 06:35 UTC
Investigating - We are currently investigating an issue causing some orders of Walmart US (WMART-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 3, 03:36 UTC
Target US orders are failing
Resolved - This incident has been resolved.
Jun 3, 06:33 UTC
Investigating - We are currently investigating an issue causing some orders of Target US (TARGT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 3, 03:16 UTC
Poshmark US orders are failing
Resolved - This incident has been resolved.
Jun 3, 06:31 UTC
Investigating - We are currently investigating an issue causing some orders of Poshmark US (PSHMR-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 3, 03:11 UTC
Myer AU orders are failing
Resolved - This incident has been resolved.
Jun 3, 06:31 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 3, 03:33 UTC
Roblox US orders are failing
Resolved - This incident has been resolved.
Jun 3, 06:29 UTC
Investigating - We are currently investigating an issue causing some orders of Roblox US (ROBLOX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 3, 03:19 UTC
Sephora CA orders are failing
Resolved - This incident has been resolved.
Jun 3, 06:12 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 3, 05:12 UTC
Investigating - We are currently investigating an issue causing some orders of Sephora CA (SEPH-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 3, 04:02 UTC
Google Play CA orders are failing
Resolved - This incident has been resolved.
Jun 3, 06:04 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 3, 05:04 UTC
Investigating - We are currently investigating an issue causing some orders of Google Play CA (PLAY-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 3, 03:11 UTC
Apple Gift Card orders are failing
Resolved - This incident has been resolved.
Jun 3, 05:59 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 3, 04:59 UTC
Investigating - We are currently investigating an issue causing some orders of Apple Gift Card (APPLE-H-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 3, 03:25 UTC
Upstream Provider Maintenance (BHN)
Completed - The scheduled maintenance has been completed.
Jun 3, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 03:00 UTC
Scheduled - Due to an upstream provider maintenance, orders for some products may fail intermittently during these windows:
Start Time: 03:00am UTC
Expected Duration: 2h

🛠️ Affected Products
During this window, the following services will be impacted:
- Hawk Marketplace (HM) APIs
- HM Portals (Internal & External)
- MPC (MyPrepaidCenter)
- MCW (My Card Wallet)

FTP Processing
- FTP uploads will remain available during the outage window
- However, order processing will be delayed until services are fully restored
May 26, 09:20 UTC
Upstream Provider Maintenance (HM)
Completed - The scheduled maintenance has been completed.
Jun 3, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 02:00 UTC
Scheduled - Due to an upstream provider maintenance, orders for some products may fail intermittently during these windows:
Date: Thursday, 3nd June, 2026
Start Time: 02:00am UTC
Expected Duration: 2h

🛠️ Affected Products
During this window, the following services will be impacted:
- Hawk Marketplace (HM) APIs
- HM Portals (Internal & External)
May 26, 09:36 UTC
Jun 2, 2026
B&M UK orders are failing
Resolved - This incident has been resolved.
Jun 2, 19:44 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 2, 18:44 UTC
Investigating - We are currently investigating an issue causing some orders of B&M UK (BANDM-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 2, 16:21 UTC
Rewe DE orders are failing
Resolved - This incident has been resolved.
Jun 2, 19:16 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 2, 18:16 UTC
Investigating - We are currently investigating an issue causing some orders of Rewe DE (REWED-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 2, 14:53 UTC
Greggs UK orders are failing
Resolved - This incident has been resolved.
Jun 2, 18:22 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 2, 17:22 UTC
Investigating - We are currently investigating an issue causing some orders of Greggs UK (GREGGS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 2, 13:54 UTC
Petro-Canada CA orders are failing
Resolved - This incident has been resolved.
Jun 2, 17:11 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 2, 16:11 UTC
Investigating - We are currently investigating an issue causing some orders of Petro-Canada CA (PETRO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 2, 00:27 UTC
MANGO SE orders are failing
Resolved - This incident has been resolved.
Jun 2, 15:10 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO SE (MANGO-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 1, 14:26 UTC
JYSK FI orders are failing
Resolved - This incident has been resolved.
Jun 2, 13:55 UTC
Investigating - We are currently investigating an issue causing some orders of JYSK FI (JYSK-FI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Apr 4, 06:19 UTC
thredUP US orders are failing
Resolved - This incident has been resolved.
Jun 2, 13:46 UTC
Investigating - We are currently investigating an issue causing some orders of thredUP US (THRED-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 2, 13:37 UTC
Adam & Eve US orders are failing
Resolved - This incident has been resolved.
Jun 2, 13:46 UTC
Investigating - We are currently investigating an issue causing some orders of Adam & Eve US (ADMEV-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 2, 13:36 UTC
Calvin Klein UK orders are failing
Resolved - This incident has been resolved.
Jun 2, 11:51 UTC
Investigating - We are currently investigating an issue causing some orders of Calvin Klein UK (CALVIN-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 2, 11:41 UTC
Esselunga IT orders are failing
Resolved - This incident has been resolved.
Jun 2, 05:16 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 2, 04:16 UTC
Investigating - We are currently investigating an issue causing some orders of Esselunga IT (ESLUNG-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 29, 10:22 UTC
Jun 1, 2026
thredUP US orders are failing
Resolved - This incident has been resolved.
Jun 1, 22:21 UTC
Investigating - We are currently investigating an issue causing some orders of thredUP US (THRED-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 1, 21:31 UTC
Thalia AT orders are failing
Resolved - This incident has been resolved.
Jun 1, 21:49 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 1, 20:49 UTC
Investigating - We are currently investigating an issue causing some orders of Thalia AT (THALIA-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 15, 07:23 UTC
HelloFresh AT orders are failing
Resolved - This incident has been resolved.
Jun 1, 17:21 UTC
Investigating - We are currently investigating an issue causing some orders of HelloFresh AT (HFRESH-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 30, 07:11 UTC
Adam & Eve US orders are failing
Resolved - This incident has been resolved.
Jun 1, 17:16 UTC
Investigating - We are currently investigating an issue causing some orders of Adam & Eve US (ADMEV-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 1, 10:51 UTC
Coolblue DE orders are failing
Resolved - This incident has been resolved.
Jun 1, 15:51 UTC
Investigating - We are currently investigating an issue causing some orders of Coolblue DE (CBLUE-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 1, 14:36 UTC
Dehner DE orders are failing
Update - This incident has been resolved.
Jun 1, 15:26 UTC
Resolved - This incident has been resolved.
Jun 1, 15:26 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 1, 14:26 UTC
Investigating - We are currently investigating an issue causing some orders of Dehner DE (DHNER-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 30, 09:57 UTC
MyDays DE orders are failing
Resolved - This incident has been resolved.
Jun 1, 15:21 UTC
Investigating - We are currently investigating an issue causing some orders of MyDays DE (MDAYS-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 1, 14:36 UTC
MANGO SE orders are failing
Resolved - This incident has been resolved.
Jun 1, 14:22 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO SE (MANGO-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 29, 09:22 UTC
Petro-Canada CA orders are failing
Resolved - This incident has been resolved.
Jun 1, 12:04 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Jun 1, 11:04 UTC
Investigating - We are currently investigating an issue causing some orders of Petro-Canada CA (PETRO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 31, 20:17 UTC
Calvin Klein UK orders are failing
Resolved - This incident has been resolved.
Jun 1, 09:10 UTC
Investigating - We are currently investigating an issue causing some orders of Calvin Klein UK (CALVIN-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 31, 16:56 UTC
May 31, 2026
Sporting Life CA orders are failing
Resolved - This incident has been resolved.
May 31, 20:27 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 31, 19:27 UTC
Investigating - We are currently investigating an issue causing some orders of Sporting Life CA (SPRTNG-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 29, 04:53 UTC
Petro-Canada CA orders are failing
Resolved - This incident has been resolved.
May 31, 17:15 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 31, 16:15 UTC
Investigating - We are currently investigating an issue causing some orders of Petro-Canada CA (PETRO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 30, 22:16 UTC
Google Play US orders are failing
Resolved - This incident has been resolved.
May 31, 05:32 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 31, 04:32 UTC
Investigating - We are currently investigating an issue causing some orders of Google Play US (PLAY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 31, 03:51 UTC
Google Play DE orders are failing
Resolved - This incident has been resolved.
May 31, 05:30 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 31, 04:30 UTC
Investigating - We are currently investigating an issue causing some orders of Google Play DE (GOOGLE-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 31, 04:13 UTC
May 30, 2026
Rewe DE orders are failing
Resolved - This incident has been resolved.
May 30, 16:22 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 30, 15:22 UTC
Investigating - We are currently investigating an issue causing some orders of Rewe DE (REWED-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 30, 14:17 UTC
Xbox MX orders are failing
Resolved - This incident has been resolved.
May 30, 15:59 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
May 30, 14:59 UTC
Investigating - We are currently investigating an issue causing some orders of Xbox MX (XBOX-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 30, 06:09 UTC
May 29, 2026
Adam & Eve US orders are failing
Resolved - This incident has been resolved.
May 29, 14:36 UTC
Investigating - We are currently investigating an issue causing some orders of Adam & Eve US (ADMEV-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 29, 14:31 UTC
HelloFresh DE orders are failing
Resolved - This incident has been resolved.
May 29, 14:36 UTC
Investigating - We are currently investigating an issue causing some orders of HelloFresh DE (HFRESH-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 29, 14:31 UTC
MANGO SE orders are failing
Resolved - This incident has been resolved.
May 29, 09:17 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO SE (MANGO-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 17, 20:33 UTC
Adam & Eve US orders are failing
Resolved - This incident has been resolved.
May 29, 01:50 UTC
Investigating - We are currently investigating an issue causing some orders of Adam & Eve US (ADMEV-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 28, 20:09 UTC
HelloFresh DE orders are failing
Resolved - This incident has been resolved.
May 29, 01:45 UTC
Investigating - We are currently investigating an issue causing some orders of HelloFresh DE (HFRESH-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
May 28, 22:25 UTC
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