tag:status.runa.io,2005:/historyRuna Status - Incident History2024-03-29T10:23:59ZRunatag:status.runa.io,2005:Incident/203957442024-03-29T10:23:59Z2024-03-29T10:23:59ZLa Carte Française FR orders are failing<p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>10:23</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of La Carte Française FR (CARTFR-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203930402024-03-29T08:15:09Z2024-03-29T08:15:09ZJohn Lewis & Partners orders are failing<p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>08:15</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>07:15</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>02:42</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of John Lewis & Partners (JLSEG-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203929782024-03-29T07:19:18Z2024-03-29T07:19:18ZB&Q orders are failing<p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>07:19</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>06:19</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>02:24</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of B&Q (BAQ-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203917912024-03-28T22:23:21Z2024-03-28T22:23:21ZLuksusBaby DK orders are failing<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>22:23</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of LuksusBaby DK (LKSBB-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203840142024-03-28T16:27:31Z2024-03-28T16:27:31ZStarbucks CA orders are failing<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>16:27</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>15:27</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>02:39</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Starbucks CA (SBUX-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203203512024-03-28T11:45:30Z2024-03-28T11:45:30ZHebe PL orders are failing<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>11:45</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>10:45</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>14:59</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Hebe PL (HEBE-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203766942024-03-28T11:26:12Z2024-03-28T11:26:12ZBlue Ribbon Diamond Service MY orders are failing<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>11:26</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>10:26</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>12:58</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Blue Ribbon Diamond Service MY (BLU-MY) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203797772024-03-28T10:27:29Z2024-03-28T10:27:29ZCarter's - US orders are failing<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>10:27</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>16:32</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Carter's - US (CARTER-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203796162024-03-28T05:14:19Z2024-03-28T05:14:19ZFarmfoods UK orders are failing<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>05:14</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>04:14</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>16:21</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Farmfoods UK (FRMFD-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203795002024-03-27T20:12:29Z2024-03-27T20:12:29ZCVS® Pharmacy orders are failing<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>20:12</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>19:12</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>16:15</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of CVS® Pharmacy (CVS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203796212024-03-27T19:11:00Z2024-03-27T19:11:00ZIceland UK orders are failing<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>19:11</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>18:10</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>16:21</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Iceland UK (ICELND-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203795242024-03-27T19:02:50Z2024-03-27T19:02:50ZMorrisons Fuel Card UK orders are failing<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>19:02</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>18:02</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>16:16</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Morrisons Fuel Card UK (MORPET-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203796682024-03-27T18:18:25Z2024-03-27T18:18:25ZBoots UK orders are failing<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>18:18</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>17:18</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>16:25</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Boots UK (BOOTS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203795492024-03-27T18:13:29Z2024-03-27T18:13:29ZMorrisons orders are failing<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>18:13</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>17:13</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>16:18</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Morrisons (MORRI-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203795482024-03-27T18:13:29Z2024-03-27T18:13:29ZMorrisons orders are failing<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>18:13</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>17:13</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>16:18</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Morrisons (MORRI-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203029692024-03-27T17:30:26Z2024-03-27T17:30:26ZIKEA CA orders are failing<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>17:30</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>17:11</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of IKEA CA (IKEA-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203186922024-03-27T17:20:45Z2024-03-27T17:20:45ZALZA.SK orders are failing<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>17:20</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>11:24</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of ALZA.SK (ALZA-SK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203797122024-03-27T16:28:53Z2024-03-27T16:28:53ZHjem-IS DK orders are failing<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>16:28</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Hjem-IS DK (HJEM-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203739172024-03-27T12:28:22Z2024-03-27T12:28:22ZVisa eReward Card US orders are failing<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>12:28</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>11:28</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>09:19</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Visa eReward Card US (VISA-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203176592024-03-27T11:31:16Z2024-03-27T11:31:16ZMadklubben DK orders are failing<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>11:31</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>08:50</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Madklubben DK (MDKLBN-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203626442024-03-26T16:59:37Z2024-03-26T16:59:37ZMorrisons Fuel Card UK orders are failing<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>16:59</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>15:59</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>15:52</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Morrisons Fuel Card UK (MORPET-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203626432024-03-26T16:53:16Z2024-03-26T16:53:16ZBoots UK orders are failing<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>16:53</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>15:53</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>15:51</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Boots UK (BOOTS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203626392024-03-26T16:52:53Z2024-03-26T16:52:53ZMorrisons orders are failing<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>16:52</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>15:52</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>15:51</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Morrisons (MORRI-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203141872024-03-26T15:40:41Z2024-03-26T15:40:41ZRoyal Design SE orders are failing<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>15:40</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>14:40</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>21:45</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Royal Design SE (RYLDS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>tag:status.runa.io,2005:Incident/203288192024-03-26T15:07:18Z2024-03-26T15:07:18ZBiedronka PL orders are failing<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>15:07</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>14:07</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>17:01</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Biedronka PL (BIEDR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>16:10</var> UTC</small><br><strong>Monitoring</strong> - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>14:19</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some orders of Biedronka PL (BIEDR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.</p>