Woolworths ZA orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Jul 04, 2025 - 12:15 UTC

Investigating

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 04, 2025 - 12:10 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 04, 2025 - 12:06 UTC

Investigating

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 04, 2025 - 09:45 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 04, 2025 - 09:43 UTC

Investigating

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 04, 2025 - 09:40 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 04, 2025 - 09:36 UTC

Investigating

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 04, 2025 - 09:35 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 04, 2025 - 09:34 UTC

Investigating

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 04, 2025 - 09:30 UTC
This incident affected: Gift Processing.