MANGO FR orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Jun 26, 2025 - 22:22 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 18:38 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 18:37 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 18:33 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 18:32 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 18:28 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 18:27 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 18:23 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 18:22 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 18:18 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 18:17 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 18:13 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 18:12 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 18:08 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 18:07 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 18:03 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 18:02 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 17:58 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 17:57 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 17:53 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 17:52 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 17:48 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 17:47 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 17:43 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 17:42 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 17:38 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 17:37 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 17:33 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 17:32 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 17:28 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 17:27 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 17:23 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 17:22 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 17:18 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 26, 2025 - 17:17 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 26, 2025 - 17:13 UTC
This incident affected: Gift Processing.