MANGO IT orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Jul 07, 2025 - 17:02 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 05, 2025 - 13:20 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 05, 2025 - 13:15 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 05, 2025 - 13:10 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 05, 2025 - 13:05 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 05, 2025 - 13:00 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 05, 2025 - 12:55 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 05, 2025 - 12:49 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 05, 2025 - 12:45 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 05, 2025 - 12:44 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 05, 2025 - 12:40 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 05, 2025 - 12:34 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 05, 2025 - 12:30 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 05, 2025 - 12:24 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 05, 2025 - 12:19 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 05, 2025 - 12:14 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 05, 2025 - 12:09 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 05, 2025 - 12:04 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 05, 2025 - 12:00 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 05, 2025 - 11:54 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 05, 2025 - 11:49 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 05, 2025 - 11:44 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 05, 2025 - 11:39 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 05, 2025 - 11:35 UTC
This incident affected: Gift Processing.