MediaMarkt ES orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Mar 24, 2025 - 18:49 UTC

Investigating

We are currently investigating an issue causing some orders of MediaMarkt ES (MMKT-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 24, 2025 - 16:14 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 24, 2025 - 15:33 UTC

Investigating

We are currently investigating an issue causing some orders of MediaMarkt ES (MMKT-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 24, 2025 - 15:29 UTC
This incident affected: Gift Processing.
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