Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Dec 05, 2025 - 10:39 UTC

Investigating

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Dec 03, 2025 - 14:26 UTC
This incident affected: Gift Processing.