Some Payout Links not Working

Incident Report for Runa

Resolved

This incident has been resolved.

Posted Sep 10, 2025 - 13:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 10, 2025 - 13:41 UTC

Identified

The issue has been identified and a fix is being implemented as we speak.

Posted Sep 10, 2025 - 13:38 UTC

Investigating

We are aware of an issue that is preventing fulfilment of some payout links. The team is actively working on a fix to resolve this. Further updates will be provided in due course.

We apologize for any inconvenience

Posted Sep 10, 2025 - 13:32 UTC

This incident affected: Gift Processing.