Espresso House SE orders are failing
Incident Report for Runa
Resolved
This incident has been resolved.
Posted Nov 14, 2024 - 11:58 UTC
Monitoring
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Nov 14, 2024 - 10:57 UTC
Investigating
We are currently investigating an issue causing some orders of Espresso House SE (ESPRS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Nov 13, 2024 - 21:31 UTC
Monitoring
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Nov 13, 2024 - 20:55 UTC
Investigating
We are currently investigating an issue causing some orders of Espresso House SE (ESPRS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Nov 13, 2024 - 20:02 UTC
Monitoring
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Nov 13, 2024 - 19:25 UTC
Investigating
We are currently investigating an issue causing some orders of Espresso House SE (ESPRS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Nov 13, 2024 - 16:16 UTC
Monitoring
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Nov 13, 2024 - 15:40 UTC
Investigating
We are currently investigating an issue causing some orders of Espresso House SE (ESPRS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Nov 13, 2024 - 14:42 UTC
Monitoring
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Nov 13, 2024 - 14:05 UTC
Investigating
We are currently investigating an issue causing some orders of Espresso House SE (ESPRS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Nov 13, 2024 - 13:03 UTC
This incident affected: Gift Processing.