Emart KR orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Apr 25, 2025 - 17:38 UTC

Investigating

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 25, 2025 - 13:32 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 25, 2025 - 13:31 UTC

Investigating

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 25, 2025 - 13:27 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 25, 2025 - 13:26 UTC

Investigating

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 25, 2025 - 13:23 UTC
This incident affected: Gift Processing.