Xbox Game Pass Essential 6M UK orders are failing

Incident Report for Runa

Investigating

We are currently investigating an issue causing some orders of Xbox Game Pass Essential 6M UK (MIX6GC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 07, 2026 - 14:24 UTC
This incident affects: Payout Fulfilment (United Kingdom).