The Body Shop UK orders are failing

Incident Report for Runa

Update

This incident has been resolved.

Posted Dec 20, 2024 - 19:14 UTC

Resolved

This incident has been resolved.

Posted Dec 20, 2024 - 19:14 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Posted Dec 20, 2024 - 18:14 UTC

Investigating

We are currently investigating an issue causing some orders of The Body Shop UK (BSHOP-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Posted Dec 02, 2024 - 17:03 UTC

This incident affected: Gift Processing.