Emart KR orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.

Posted Aug 08, 2025 - 10:41 UTC

Investigating

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Posted Aug 03, 2025 - 08:03 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Posted Aug 03, 2025 - 07:58 UTC

Investigating

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Posted Aug 03, 2025 - 07:53 UTC

This incident affected: Gift Processing.