Xbox Game Pass Ultimate 1 Month CA orders are failing

Incident Report for Runa

Investigating

We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 1 Month CA (XBXGP1-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Sep 19, 2026 - 22:22 UTC
This incident affects: Payout Fulfilment (Canada).