Spotify UK - All Subscriptions orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.

Posted Jul 24, 2025 - 09:43 UTC

Investigating

We are currently investigating an issue causing some orders of Spotify UK - All Subscriptions (SPOTIF-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Posted Jul 10, 2025 - 21:08 UTC

This incident affected: Gift Processing.