Carrefour ES orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Mar 14, 2025 - 19:12 UTC

Investigating

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 14, 2025 - 18:24 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 14, 2025 - 18:22 UTC

Investigating

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 01, 2025 - 17:38 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 01, 2025 - 17:37 UTC

Investigating

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 01, 2025 - 17:33 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 01, 2025 - 17:31 UTC

Investigating

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 01, 2025 - 17:28 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 01, 2025 - 17:27 UTC

Investigating

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 01, 2025 - 17:23 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 01, 2025 - 17:21 UTC

Investigating

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 01, 2025 - 17:18 UTC
This incident affected: Gift Processing.