HelloFresh AT orders are failing
Incident Report for Runa
Resolved
This incident has been resolved.
Posted Dec 19, 2024 - 09:07 UTC
Investigating
We are currently investigating an issue causing some orders of HelloFresh AT (HFRESH-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Dec 19, 2024 - 09:00 UTC
Monitoring
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Dec 19, 2024 - 09:00 UTC
Investigating
We are currently investigating an issue causing some orders of HelloFresh AT (HFRESH-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Dec 07, 2024 - 15:10 UTC
Monitoring
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Dec 07, 2024 - 15:10 UTC
Investigating
We are currently investigating an issue causing some orders of HelloFresh AT (HFRESH-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Dec 07, 2024 - 15:05 UTC
This incident affected: Gift Processing.