Decathlon BE orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Feb 09, 2026 - 10:39 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Feb 09, 2026 - 09:39 UTC

Investigating

We are currently investigating an issue causing some orders of Decathlon BE (DECA-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Feb 06, 2026 - 16:06 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Feb 06, 2026 - 16:05 UTC

Investigating

We are currently investigating an issue causing some orders of Decathlon BE (DECA-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Feb 06, 2026 - 10:26 UTC
This incident affected: Gift Processing.