HelloFresh AT orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Nov 05, 2025 - 20:59 UTC

Investigating

We are currently investigating an issue causing some orders of HelloFresh AT (HFRESH-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Nov 05, 2025 - 20:49 UTC
This incident affected: Gift Processing.