Waterdrop DE orders are failing
Incident Report for Runa
Resolved
This incident has been resolved.
Posted Oct 02, 2024 - 19:57 UTC
Investigating
We are currently investigating an issue causing some orders of Waterdrop DE (WTRDRP-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Sep 10, 2024 - 10:28 UTC
Monitoring
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Sep 10, 2024 - 09:58 UTC
Investigating
We are currently investigating an issue causing some orders of Waterdrop DE (WTRDRP-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Sep 02, 2024 - 09:01 UTC
This incident affected: Gift Processing.
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