MANGO AT orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Jun 03, 2025 - 09:51 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 03, 2025 - 00:13 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 03, 2025 - 00:09 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 03, 2025 - 00:03 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 23:59 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 23:53 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 23:49 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 23:43 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 23:39 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 23:33 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 23:29 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 23:23 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 23:20 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 23:13 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 23:09 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 23:03 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 22:59 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 22:53 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 22:49 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 22:43 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 22:39 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 22:33 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 22:29 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 22:23 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 22:19 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 22:13 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 22:09 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 22:03 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 22:00 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 21:53 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 21:50 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 21:43 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 21:40 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO AT (MANGO-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 21:32 UTC
This incident affected: Gift Processing.