Penny DE orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Apr 01, 2025 - 09:12 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 01, 2025 - 08:12 UTC

Investigating

We are currently investigating an issue causing some orders of Penny DE (PENNY-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 01, 2025 - 07:57 UTC
This incident affected: Gift Processing.
← Current Status Powered by Atlassian Statuspage