Xbox Live Gold 12M MX orders are failing

Incident Report for Runa

Investigating

We are currently investigating an issue causing some orders of Xbox Live Gold 12M MX (XBOX12-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 12, 2025 - 18:57 UTC
This incident affects: Gift Processing.