Microsoft Xbox NO orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Jan 06, 2026 - 02:09 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jan 06, 2026 - 01:09 UTC

Investigating

We are currently investigating an issue causing some orders of Microsoft Xbox NO (MSXB-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jan 05, 2026 - 15:13 UTC
This incident affected: Gift Processing.