Cyberport DE orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Apr 21, 2025 - 09:47 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 16:36 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 16:36 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 16:31 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 16:31 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 16:26 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 16:26 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 16:21 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 16:21 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 16:16 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 16:16 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 16:11 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 16:11 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 16:07 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 16:06 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 16:01 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 16:01 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 15:57 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 15:56 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 15:51 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 15:51 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 15:46 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 15:42 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 15:41 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 15:41 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 15:31 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 15:27 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 15:21 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 15:21 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 15:16 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 15:16 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 15:11 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 15:11 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 15:06 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 15:06 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 15:01 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 14:57 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 14:51 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 14:51 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 14:46 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 14:46 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 14:41 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 14:41 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 14:36 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 19, 2025 - 14:36 UTC

Investigating

We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 19, 2025 - 14:32 UTC
This incident affected: Gift Processing.