Conrad DE orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Aug 04, 2025 - 04:43 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 16:38 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 16:38 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 16:33 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 16:33 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 16:28 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 16:28 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 16:23 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 16:23 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 16:18 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 16:18 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 16:13 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 16:13 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 16:08 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 16:08 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 16:03 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 16:03 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 15:58 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 15:58 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 15:53 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 15:53 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 15:48 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 15:48 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 15:43 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 15:43 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 15:38 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 15:38 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 15:33 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 15:33 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 15:29 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 15:28 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 15:23 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 15:23 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 15:18 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 15:18 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 15:13 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 15:13 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 15:08 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 15:08 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 15:03 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 15:03 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 14:58 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 14:58 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 14:53 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 14:53 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 14:48 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 03, 2025 - 14:43 UTC

Investigating

We are currently investigating an issue causing some orders of Conrad DE (CRAD-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 03, 2025 - 14:38 UTC
This incident affected: Gift Processing.