MANGO PT orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Mar 24, 2025 - 18:44 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 24, 2025 - 18:19 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 24, 2025 - 18:18 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 24, 2025 - 18:14 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 24, 2025 - 18:13 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 24, 2025 - 18:09 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 24, 2025 - 18:08 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 24, 2025 - 18:04 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 24, 2025 - 18:03 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 24, 2025 - 17:59 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 24, 2025 - 17:58 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 24, 2025 - 17:54 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 24, 2025 - 17:53 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 24, 2025 - 17:49 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 24, 2025 - 17:48 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 24, 2025 - 17:44 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 24, 2025 - 17:43 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 24, 2025 - 17:39 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 24, 2025 - 17:38 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 24, 2025 - 17:34 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 24, 2025 - 17:33 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 24, 2025 - 17:29 UTC
This incident affected: Gift Processing.