PlayStation Store US orders are failing
Incident Report for Runa
Investigating
We are currently investigating an issue causing some orders of PlayStation Store US (SONY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jan 15, 2025 - 01:31 UTC
Monitoring
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jan 15, 2025 - 00:59 UTC
Investigating
We are currently investigating an issue causing some orders of PlayStation Store US (SONY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jan 15, 2025 - 00:35 UTC
This incident affects: Gift Processing.