Emart KR orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Apr 07, 2026 - 10:36 UTC

Investigating

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 06, 2026 - 23:26 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 06, 2026 - 23:25 UTC

Investigating

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 06, 2026 - 09:57 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 06, 2026 - 09:52 UTC

Investigating

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 05, 2026 - 11:06 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 05, 2026 - 11:04 UTC

Investigating

We are currently investigating an issue causing some orders of Emart KR (EMA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 05, 2026 - 10:11 UTC
This incident affected: Gift Processing.