Sobeys CA orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.

Posted Sep 26, 2024 - 08:43 UTC

Monitoring

The merchant has notified us that orders should now process as normal. We will continue to monitor the situation.

Posted Sep 05, 2024 - 08:49 UTC

Investigating

We are currently investigating an issue causing some orders of Sobeys CA (SOB-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Posted Sep 01, 2024 - 18:14 UTC

This incident affected: Gift Processing.