Amazon ES orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.

Posted Apr 09, 2026 - 08:02 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon ES (AMZ-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Posted Apr 08, 2026 - 16:24 UTC

This incident affected: Gift Processing.