Due to an upstream provider maintenance, orders for some products may fail intermittently during these windows: From: 2026-06-23, 02:00 To: 2026-06-23, 02:15
FTP uploads will remain available during the outage window; however, orders submitted via FTP will not be processed until services are fully restored.
Please note that any files submitted during this time will be processed once the maintenance window has concluded. To help minimize disruption, we recommend avoiding API order submissions during the maintenance window and planning for a temporary pause in processing activity during that time.
🛠️ Affected Products The impacted services and systems affected by this maintenance outage include: - Hawk Marketplace APIs - Hawk Marketplace Portals - MyPrepaidCenter (MPC) - My Card Wallet (MCW)
Posted Jun 11, 2026 - 09:09 UTC
This scheduled maintenance affects: Gift Processing.