Coolblue BE orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted May 31, 2025 - 10:21 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 09:21 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 09:16 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 09:16 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 09:11 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 09:11 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 09:06 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 09:02 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 09:01 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 09:01 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 08:51 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 08:50 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 08:46 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 08:46 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 08:41 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 08:41 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 08:36 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 08:36 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 08:31 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 08:27 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 08:21 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 08:21 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 08:16 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 08:12 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 08:06 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 08:06 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 08:01 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 08:01 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 07:56 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 07:56 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 07:51 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 07:51 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 07:46 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted May 31, 2025 - 07:46 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 31, 2025 - 07:41 UTC
This incident affected: Gift Processing.