Decathlon IT orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Mar 19, 2025 - 07:08 UTC

Investigating

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 18, 2025 - 09:56 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 18, 2025 - 09:55 UTC

Investigating

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 18, 2025 - 09:51 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 18, 2025 - 09:50 UTC

Investigating

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 18, 2025 - 09:46 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 18, 2025 - 09:45 UTC

Investigating

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 18, 2025 - 09:41 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 18, 2025 - 09:34 UTC

Investigating

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 18, 2025 - 09:30 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 18, 2025 - 09:29 UTC

Investigating

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 18, 2025 - 09:25 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 18, 2025 - 09:24 UTC

Investigating

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 18, 2025 - 09:20 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 18, 2025 - 09:19 UTC

Investigating

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 18, 2025 - 09:16 UTC
This incident affected: Gift Processing.