B&Q UK orders are failing

Incident Report for Runa

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Posted Jun 02, 2025 - 14:31 UTC

Investigating

We are currently investigating an issue causing some orders of B&Q UK (BAQ-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Posted May 31, 2025 - 13:35 UTC

This incident affects: Gift Processing.