GCodes® Global Digital Media US orders are failing
Incident Report for Runa
Resolved
This incident has been resolved.
Posted Sep 05, 2024 - 13:01 UTC
Monitoring
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Sep 05, 2024 - 12:01 UTC
Investigating
We are currently investigating an issue causing some orders of GCodes® Global Digital Media US (GCODES-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Sep 04, 2024 - 21:42 UTC
This incident affected: Gift Processing.