Macy's US orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.

Posted Sep 23, 2026 - 08:28 UTC

Investigating

We are currently investigating an issue causing some orders of Macy's US (MACYS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Posted Sep 23, 2026 - 04:35 UTC

This incident affected: Payout Fulfilment (United States).