Obi DE orders are failing

Incident Report for Runa

Investigating

We are currently investigating an issue causing some orders of Obi DE (OBI-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 06, 2026 - 16:14 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 06, 2026 - 16:08 UTC

Investigating

We are currently investigating an issue causing some orders of Obi DE (OBI-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 06, 2026 - 12:53 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 06, 2026 - 12:45 UTC

Investigating

We are currently investigating an issue causing some orders of Obi DE (OBI-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 06, 2026 - 06:47 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 06, 2026 - 06:39 UTC

Investigating

We are currently investigating an issue causing some orders of Obi DE (OBI-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 05, 2026 - 15:06 UTC
This incident affects: Gift Processing.