Swarovski UK orders are failing

Incident Report for Runa

Investigating

We are currently investigating an issue causing some orders of Swarovski UK (SWAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 22, 2026 - 22:34 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 22, 2026 - 22:33 UTC

Investigating

We are currently investigating an issue causing some orders of Swarovski UK (SWAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 21, 2026 - 16:24 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 21, 2026 - 16:19 UTC

Investigating

We are currently investigating an issue causing some orders of Swarovski UK (SWAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 21, 2026 - 16:19 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 21, 2026 - 16:14 UTC

Investigating

We are currently investigating an issue causing some orders of Swarovski UK (SWAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 21, 2026 - 16:14 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 21, 2026 - 16:13 UTC

Investigating

We are currently investigating an issue causing some orders of Swarovski UK (SWAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 21, 2026 - 16:03 UTC
This incident affects: Gift Processing.