Carrefour IT orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Aug 04, 2024 - 19:34 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 04, 2024 - 18:34 UTC

Investigating

We are currently investigating an issue causing some orders of Carrefour IT (CFOUR-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Aug 01, 2024 - 20:54 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Aug 01, 2024 - 20:14 UTC

Investigating

We are currently investigating an issue causing some orders of Carrefour IT (CFOUR-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 27, 2024 - 08:48 UTC
This incident affected: Gift Processing.