Decathlon PL orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Mar 17, 2026 - 11:43 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 17, 2026 - 10:43 UTC

Investigating

We are currently investigating an issue causing some orders of Decathlon PL (DECA-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 14, 2026 - 00:59 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Mar 14, 2026 - 00:40 UTC

Investigating

We are currently investigating an issue causing some orders of Decathlon PL (DECA-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 13, 2026 - 15:57 UTC
This incident affected: Gift Processing.