HelloFresh DE orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Jan 20, 2026 - 18:23 UTC

Investigating

We are currently investigating an issue causing some orders of HelloFresh DE (HFRESH-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jan 20, 2026 - 14:34 UTC
This incident affected: Gift Processing.
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