Amazon Prime - 12 Months IN orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.

Posted Mar 12, 2026 - 13:58 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon Prime - 12 Months IN (AMPR-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Posted Oct 24, 2025 - 16:04 UTC

This incident affected: Gift Processing.