Sainsbury's Cashback UK orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Mar 02, 2026 - 12:57 UTC

Investigating

We are currently investigating an issue causing some orders of Sainsbury's Cashback UK (SAINSC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 01, 2026 - 14:29 UTC
This incident affected: Gift Processing.