Cineplex DE orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Dec 04, 2025 - 09:28 UTC

Investigating

We are currently investigating an issue causing some orders of Cineplex DE (CPLEX-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Dec 04, 2025 - 09:22 UTC
This incident affected: Gift Processing.
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