Iceland UK orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.

Posted May 29, 2023 - 01:33 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Posted May 29, 2023 - 00:33 UTC

Investigating

We are currently investigating an issue causing some orders of Iceland UK (ICELND-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Posted May 28, 2023 - 21:24 UTC

This incident affected: Gift Processing.