Cinépolis: Boleto Tradicional de Lunes a Jueves MX orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Aug 04, 2026 - 22:09 UTC

Investigating

We are currently investigating an issue causing some orders of Cinépolis: Boleto Tradicional de Lunes a Jueves MX (CINELJ-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 23, 2026 - 00:24 UTC
This incident affected: Gift Processing.
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