MANGO IT orders are failing
Incident Report for Runa
Resolved
This incident has been resolved.
Posted Feb 06, 2025 - 17:50 UTC
Investigating
We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jan 31, 2025 - 14:47 UTC
Monitoring
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jan 31, 2025 - 14:43 UTC
Investigating
We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jan 31, 2025 - 14:38 UTC
Monitoring
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jan 31, 2025 - 14:36 UTC
Investigating
We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jan 31, 2025 - 14:33 UTC
This incident affected: Gift Processing.