Åhlens SE orders are failing

Incident Report for Runa

Investigating

We are currently investigating an issue causing some orders of Åhlens SE (AHLENS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 05, 2025 - 14:03 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 05, 2025 - 13:26 UTC

Investigating

We are currently investigating an issue causing some orders of Åhlens SE (AHLENS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 05, 2025 - 12:29 UTC
This incident affects: Gift Processing.