Xsolla US orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Nov 14, 2025 - 15:57 UTC

Investigating

We are currently investigating an issue causing some orders of Xsolla US (XSOLLA-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Nov 14, 2025 - 14:02 UTC
This incident affected: Gift Processing.